H&M

Sales Advisor - Fort Kinnaird

H&M

Edinburgh, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&M - one of the world's leading fashion retailers! We are seeking a passionate and customer-focused Sales Advisor to join our team at our Fort Kinnaird location. As a Sales Advisor, you will be responsible for providing exceptional service to our customers, driving sales, and maintaining a visually appealing store environment. If you have a love for fashion, a positive attitude, and excellent communication skills, we want to hear from you! Join our team and be a part of our mission to make sustainable and affordable fashion accessible to all.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide exceptional customer service and assist with any inquiries or concerns.
  3. Build and maintain strong relationships with customers to ensure a positive shopping experience.
  4. Proactively engage with customers, offering fashion advice and styling tips.
  5. Utilize product knowledge to recommend and promote merchandise to customers.
  6. Meet and exceed sales targets by actively promoting and upselling products.
  7. Process transactions accurately and efficiently through the POS system.
  8. Maintain a neat and organized store environment, including restocking and merchandise presentation.
  9. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
  10. Collaborate with team members to ensure the store is meeting sales goals and providing exceptional customer service.
  11. Adhere to company policies and procedures, including maintaining store aesthetics and following safety protocols.
  12. Continuously strive to improve sales techniques and customer service skills.
  13. Attend and actively participate in training sessions and store meetings.
  14. Handle customer complaints and resolve issues in a timely and professional manner.
  15. Act as a brand ambassador by embodying the company's values and promoting sustainable and affordable fashion.
Where is this job?
This job is located at Edinburgh, UK
Job Qualifications
  • Excellent Communication Skills: A Sales Advisor At H&M Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers, Colleagues, And Management.

  • Sales Experience: Prior Experience In A Retail Or Sales Environment Is Preferred For This Role. A Sales Advisor Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Customer Service-Oriented: H&M Is Known For Its Exceptional Customer Service, And A Sales Advisor Should Have A Customer-Centric Mindset And The Ability To Provide A Positive Shopping Experience For Customers.

  • Product Knowledge: As A Sales Advisor, It Is Essential To Have A Good Understanding Of H&M's Products, Including Their Features, Benefits, And Pricing. This Knowledge Will Help In Providing Accurate And Helpful Recommendations To Customers.

  • Team Player: The Ability To Work Well In A Team Is Crucial For A Sales Advisor At H&M. They Should Be Able To Collaborate With Their Colleagues, Share Knowledge And Ideas, And Support Each Other In Achieving Sales Goals.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • brand awareness

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Advisor - Fort Kinnaird in Edinburgh, UK is £18,000 - £25,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry. Some Sales Advisors may also receive commission or bonuses on top of their base salary.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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