Welcome to the world of fashion and style at H&M! We are currently seeking a passionate and results-driven Sales Advisor to join our team at our Ealing location. As a Sales Advisor, you will be responsible for providing exceptional customer service, driving sales, and representing the H&M brand with pride and enthusiasm. This is a fantastic opportunity for individuals who are fashion-forward, confident, and have a strong interest in retail. If you have a positive attitude, excellent communication skills, and a love for all things fashion, we want to hear from you!
- Greet and welcome customers to the store in a friendly and professional manner.
- Provide exceptional customer service by assisting customers with their inquiries, needs, and purchases.
- Create a positive and welcoming atmosphere for customers by maintaining a neat and organized store appearance.
- Demonstrate a strong knowledge of H&M's products, promotions, and policies to effectively assist customers.
- Actively engage with customers to understand their fashion preferences and needs, and make personalized recommendations.
- Meet and exceed sales targets by actively promoting products and encouraging customers to make purchases.
- Process transactions accurately and efficiently using the store's point-of-sale system.
- Keep up-to-date with current fashion trends and H&M's latest collections to provide customers with relevant styling advice.
- Maintain a thorough understanding of H&M's sustainability initiatives and communicate them to customers.
- Act as a brand ambassador by embodying H&M's values and promoting the brand's image.
- Collaborate with team members to ensure the store is always fully stocked and visually appealing.
- Assist with store tasks such as replenishing merchandise, organizing the sales floor, and completing markdowns.
- Adhere to all company policies and procedures, including health and safety guidelines.
- Continuously strive to improve sales performance and provide feedback to management on customer preferences and needs.
- Participate in regular training sessions to stay updated on H&M's products, policies, and procedures.
Excellent Communication Skills: A Sales Advisor At H&M Should Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.
Strong Customer Service Skills: The Ideal Candidate Should Have A Passion For Delivering Excellent Customer Service And Be Able To Handle Customer Inquiries And Complaints In A Professional And Friendly Manner.
Sales Experience: Previous Experience In A Sales Or Retail Environment Is Highly Desirable, As The Role Requires The Ability To Meet Sales Targets And Drive Revenue For The Store.
Fashion Knowledge: A Good Understanding Of Fashion Trends And The Ability To Style And Provide Fashion Advice To Customers Is Essential For A Sales Advisor At H&M.
Team Player: H&M Is Known For Its Collaborative Working Culture, And A Sales Advisor Should Be A Team Player Who Can Work Well With Others And Contribute To The Overall Success Of The Store.
Networking
Communication
Time Management
Product knowledge
Problem Solving
customer service
Visual merchandising
Teamwork
Adaptability
Upselling
brand awareness
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor - Ealing in London, UK is £17,000-£25,000 per year. This can vary depending on the company, experience, and location.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
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