H&M

Sales Advisor

H&M

Gilroy, CA 95020, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a fashion enthusiast with a passion for helping others look and feel their best? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to join our team as a Sales Advisor at H&M!As a Sales Advisor, you will play a crucial role in providing exceptional customer service and creating a positive shopping experience for our customers. You will be responsible for utilizing your fashion knowledge to assist customers in finding the perfect outfit and promoting our latest collections. In addition, you will have the opportunity to develop your sales skills and contribute to the overall success of our store.To excel in this role, we are looking for individuals who are outgoing, energetic, and have a keen eye for fashion. A strong customer service mindset, excellent communication skills, and the ability to work well in a team are also essential for success in this role.If you are ready to take on a new and exciting challenge in the fashion retail industry, we encourage you to apply for the Sales Advisor position at H&M today!

  1. Utilize fashion knowledge and expertise to assist customers in finding the perfect outfit and promote the latest collections.
  2. Provide exceptional customer service by greeting and engaging with customers, addressing any questions or concerns, and ensuring a positive shopping experience.
  3. Develop and maintain a thorough understanding of the store's products, services, and promotions to effectively assist customers.
  4. Actively listen to customer needs and preferences to suggest appropriate products and styling options.
  5. Keep the sales floor and fitting rooms organized and well-stocked, constantly replenishing merchandise to meet customer demands.
  6. Achieve and exceed sales goals by utilizing effective sales techniques and building strong customer relationships.
  7. Stay up-to-date on current fashion trends and styles to provide relevant and accurate fashion advice to customers.
  8. Participate in regular training sessions to enhance product knowledge, sales skills, and customer service techniques.
  9. Collaborate with team members to ensure a smooth and efficient operation of the store.
  10. Maintain a clean and organized work area, including the cash register and sales floor.
  11. Adhere to company policies and procedures, including loss prevention and safety guidelines.
  12. Continuously seek opportunities to improve and grow within the company.
  13. Communicate any customer feedback or issues to the store manager in a timely manner.
  14. Represent the company and its values in a professional and positive manner at all times.
  15. Consistently provide a high level of enthusiasm and energy to create a vibrant and inviting shopping atmosphere.
Where is this job?
This job is located at Gilroy, CA 95020, USA
Job Qualifications
  • Strong Customer Service Skills: A Sales Advisor At H&M Must Have Excellent Interpersonal Skills To Effectively Communicate With Customers And Provide Exceptional Service.

  • Knowledge Of Fashion And Trends: As A Sales Advisor, It Is Important To Have A Strong Understanding Of Fashion And Current Trends In Order To Assist Customers With Styling And Product Recommendations.

  • Sales Experience: Previous Experience In Sales Or Retail Is Highly Desirable For This Role. A Sales Advisor At H&M Should Be Comfortable With Meeting Sales Targets And Upselling Products.

  • Team Player: H&M Is A Team-Oriented Environment, So Being A Team Player Is Crucial For Success In This Role. The Sales Advisor Should Be Able To Work Well With Others, Communicate Effectively, And Collaborate To Achieve Goals.

  • Flexibility And Adaptability: The Ability To Adapt To A Fast-Paced And Ever-Changing Retail Environment Is Essential For This Role. A Sales Advisor At H&M Should Be Able To Multitask, Handle A Variety Of Tasks, And Be Willing To Work Flexible Hours, Including Weekends And Holidays.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • customer service

  • Merchandising

  • fashion trends

  • Teamwork

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor in Gilroy, CA 95020, USA is $30,000-$50,000 per year. This may vary depending on factors such as experience, education, and company size. Additionally, commission and bonuses may also be included in the overall compensation package for a Sales Advisor.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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