H&M

Sales Advisor

H&M

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&M, a global fashion brand with a passion for providing affordable and sustainable clothing for all. We are currently seeking a dynamic and customer-oriented Sales Advisor to join our team and help us deliver an exceptional shopping experience to our customers. As a Sales Advisor, you will be responsible for assisting customers, promoting our products, and driving sales in a fast-paced and vibrant environment. If you have a love for fashion, a positive attitude, and excellent communication skills, we want to hear from you! Join us at H&M and be a part of our mission to make fashion sustainable and accessible for everyone.

  1. Greet and welcome customers to the store with a friendly and approachable demeanor.
  2. Assist customers with their shopping needs, including finding products, suggesting outfits, and providing sizing and fit advice.
  3. Promote and showcase H&M's products to customers, highlighting their affordability and sustainability.
  4. Drive sales by upselling and cross-selling products to customers.
  5. Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
  6. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
  7. Process transactions accurately and efficiently using the store's point-of-sale system.
  8. Assist in inventory management by restocking products and ensuring they are displayed properly.
  9. Collaborate with team members to achieve store sales targets and provide excellent customer service.
  10. Handle customer inquiries and complaints in a professional and timely manner.
  11. Adhere to all company policies, procedures, and standards to ensure a safe and enjoyable shopping experience for customers.
  12. Attend and participate in training sessions to continuously improve knowledge and skills.
  13. Be a positive and enthusiastic brand ambassador for H&M, representing the company's values and mission.
  14. Maintain a high level of personal presentation and dress in accordance with the company's dress code.
  15. Proactively seek opportunities for personal and professional growth within the company.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Excellent Sales Skills: A Sales Advisor At H&M Should Possess Strong Sales Skills And Be Able To Effectively Communicate With Customers To Promote Products And Close Sales.

  • Knowledge Of Fashion And Trends: A Sales Advisor Should Have A Good Understanding Of The Latest Fashion Trends And Be Able To Provide Fashion Advice To Customers.

  • Customer Service Experience: Prior Experience In Customer Service Is Essential For A Sales Advisor At H&M As They Will Be Interacting With Customers On A Daily Basis And Should Be Able To Provide A Positive Shopping Experience.

  • Team Player: As Part Of The H&M Team, A Sales Advisor Should Be Able To Work Well With Others And Collaborate Effectively To Achieve Sales Targets.

  • Flexibility And Adaptability: The Retail Industry Can Be Fast-Paced And Ever-Changing, So A Sales Advisor Should Be Able To Adapt To New Situations And Be Flexible In Their Work Schedule To Meet The Needs Of The Store.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor in Irvine, CA, USA is $38,000 to $55,000 per year. This salary range can vary based on factors such as the specific industry, company size, and individual experience and qualifications. Additionally, commission and bonus structures may also impact overall earnings for a Sales Advisor in Irvine.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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