Are you passionate about fashion and providing exceptional customer service? H&M is currently seeking a dynamic and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be an integral part of our store, helping customers find their perfect outfit and providing them with an unforgettable shopping experience. We are looking for someone with a love for fashion, strong communication skills, and a positive attitude. If you are a team player who is driven to succeed, we would love to have you on our team at H&M.
- Provide exceptional customer service to all H&M customers by greeting them, answering questions, and assisting with their shopping needs.
- Actively listen to and understand customers' fashion preferences and offer personalized styling advice to help them find the perfect outfit.
- Maintain a deep knowledge of H&M products, including current fashion trends, and be able to effectively communicate this information to customers.
- Handle all sales transactions accurately and efficiently, including processing payments and returns.
- Keep the store clean, organized, and visually appealing by regularly restocking and arranging merchandise.
- Collaborate with team members to meet daily and weekly sales goals.
- Proactively seek out and assist customers on the sales floor, rather than waiting for them to approach you.
- Build and maintain relationships with customers to encourage repeat business and brand loyalty.
- Stay up-to-date on all H&M policies and procedures, including promotions and sales events.
- Act as a brand ambassador by embodying the H&M brand values and promoting a positive and inclusive shopping experience for all customers.
Excellent Communication Skills: A Sales Advisor At H&M Should Possess Strong Communication Skills To Effectively Interact With Customers And Promote Products.
Sales Experience: Previous Experience In Sales Or Customer Service Is A Key Qualification For A Sales Advisor At H&M. This Experience Will Help The Candidate Understand The Sales Process And Meet Sales Targets.
Fashion Knowledge: A Sales Advisor At H&M Should Have A Good Understanding Of Current Fashion Trends And H&M's Products. This Knowledge Will Help Them Provide Accurate And Helpful Styling Advice To Customers.
Team Player: As A Sales Advisor At H&M, The Candidate Will Be Expected To Work Closely With A Team To Achieve Sales Goals. Therefore, The Ability To Collaborate And Work Well With Others Is An Important Qualification For This Role.
Customer Service Skills: Providing Excellent Customer Service Is Crucial For The Success Of A Sales Advisor. The Candidate Should Have The Ability To Handle Customer Inquiries And Complaints, And Ensure A Positive Shopping Experience For All Customers.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Visual merchandising
Teamwork
Problem-Solving
Upselling
Cross-Selling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor in Detroit, MI, USA is between $40,000 and $60,000 per year. This can vary depending on factors such as the industry, company, and individual experience and performance. Some Sales Advisors may also earn commission or bonuses on top of their base salary.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
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