H&M

Sales Advisor

H&M

Hillsboro, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a fashion-forward individual with a passion for customer service? Look no further than H&M for an exciting opportunity as a Sales Advisor! We are seeking enthusiastic and driven individuals to join our team and provide exceptional service to our valued customers. As a Sales Advisor, you will be responsible for delivering an unforgettable shopping experience while promoting our latest fashion trends. If you have a knack for sales and a love for fashion, we want to hear from you! Join our dynamic team at H&M and take your career to the next level.

  1. Provide exceptional customer service: Greet and assist customers with a friendly and positive attitude, ensuring their needs are met and that they have a positive shopping experience.
  2. Promote and sell latest fashion trends: Educate customers on current fashion trends and encourage them to make purchases by highlighting the features and benefits of our products.
  3. Maintain store appearance: Ensure that the store is clean, organized and visually appealing at all times, creating an inviting and enjoyable shopping environment for customers.
  4. Meet and exceed sales goals: Utilize effective sales techniques to meet and exceed sales targets, while also building and maintaining a loyal customer base.
  5. Stay up-to-date on product knowledge: Continuously educate yourself on the latest fashion trends and product information in order to provide accurate and helpful information to customers.
  6. Process transactions: Accurately process customer transactions, including cash, credit, and debit purchases, while adhering to company policies and procedures.
  7. Collaborate with team members: Work together with other sales advisors and store management to achieve store goals and maintain a positive and collaborative work environment.
  8. Handle customer inquiries and complaints: Address customer inquiries and concerns in a timely and professional manner, exhibiting patience and empathy when dealing with difficult situations.
  9. Maintain inventory levels: Monitor and restock inventory levels to ensure products are readily available for customers.
  10. Uphold brand standards: Represent the H&M brand with professionalism and adhere to company policies and guidelines at all times.
Where is this job?
This job is located at Hillsboro, OR, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Advisor At H&M Must Possess Exceptional Communication Skills In Order To Effectively Interact With Customers And Promote The Brand's Products.

  • Customer Service Experience: Candidates Should Have Prior Experience In Customer Service, As It Is A Key Aspect Of The Sales Advisor Role. This Includes Handling Customer Inquiries, Complaints, And Providing Assistance In A Professional And Friendly Manner.

  • Fashion Knowledge: As A Sales Advisor At H&M, It Is Important To Have A Good Understanding Of Current Fashion Trends And The Brand's Product Offerings. This Will Enable The Advisor To Make Personalized Product Recommendations To Customers And Enhance Their Shopping Experience.

  • Sales Experience: Previous Experience In Sales, Particularly In A Retail Setting, Is Highly Valued For A Sales Advisor Position At H&M. This Includes Knowledge Of Sales Techniques, Such As Upselling And Cross-Selling, To Drive Sales And Meet Targets.

  • Team Player: Working As Part Of A Team Is Crucial In A Retail Environment, And H&M Is No Exception. A Successful Sales Advisor Should Be Able To Work Well With Others, Contribute To A Positive Team Dynamic, And Collaborate Towards Achieving Common Goals.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Upselling

  • Fashion Knowledge

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor in Hillsboro, OR, USA is between $35,000 and $45,000 per year. This salary range can vary depending on the specific job duties, experience level, and company size. Some Sales Advisors may also receive commission or bonuses based on their sales performance.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2023
Apply BeforeJuly 8th, 2026
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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