Are you passionate about fashion and providing exceptional customer service? Do you have a natural flair for sales and thrive in a fast-paced environment? If so, we have the perfect opportunity for you! H&M is seeking a Sales Advisor to join our dynamic team. As a Sales Advisor, you will be responsible for delivering an outstanding shopping experience to our customers while promoting our brand and driving sales. We are looking for individuals who are enthusiastic, outgoing, and have a keen eye for style. If this sounds like you, read on for more details on this exciting role!
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Utilize product knowledge and sales techniques to promote and sell H&M products to customers.
- Actively listen to customer needs and preferences, and make personalized product recommendations accordingly.
- Maintain a clean, organized, and visually appealing sales floor, including restocking and replenishing merchandise as needed.
- Stay up-to-date on current fashion trends and incorporate them into styling suggestions for customers.
- Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
- Collaborate with team members to meet and exceed sales targets and goals.
- Build and maintain relationships with customers to foster loyalty and repeat business.
- Participate in training and development opportunities to continuously improve sales and customer service skills.
- Adhere to company policies and procedures, including maintaining a professional appearance and following all safety and security protocols.
Excellent Communication Skills: Sales Advisors At H&M Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Promote The Brand's Products.
Sales Experience: Previous Experience In A Sales Role Is Highly Desired For A Sales Advisor Position At H&M. This Includes Experience In Meeting Sales Targets, Customer Service, And Handling Cash Transactions.
Fashion Knowledge: A Good Understanding Of Fashion Trends And H&M's Product Offerings Is Essential For A Sales Advisor To Provide Accurate And Relevant Recommendations To Customers.
Team Player: The Ability To Work Well In A Team Environment Is Crucial For A Sales Advisor At H&M. This Includes Collaborating With Colleagues, Sharing Knowledge And Ideas, And Supporting Team Goals.
Customer Focus: The Primary Role Of A Sales Advisor At H&M Is To Provide Exceptional Customer Service. Therefore, Candidates Must Have A Customer-Focused Mindset, With The Ability To Listen To Customers' Needs, Handle Complaints, And Provide Solutions.
Communication
Time Management
Attention to detail
customer service
Merchandising
Teamwork
Problem-Solving
Adaptability
Fashion Knowledge
Brand
Sales Techniques
Product Styling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor in Portland, OR, USA is between $35,000 and $55,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some sales advisors may also receive commission or bonuses on top of their base salary.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
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