Are you passionate about fashion and providing excellent customer service? Do you have a keen eye for style and a knack for sales? If so, we have a fantastic opportunity for you to join our team as a Sales Advisor at H&M! As a Sales Advisor, you will be the face of our brand, helping customers find the perfect outfit and providing a personalized shopping experience. We are looking for dynamic individuals who are driven, fashion-forward, and have a natural ability to connect with people. If this sounds like you, read on for more details about this exciting role.
- Provide exceptional customer service by greeting and engaging with customers in a friendly and professional manner.
- Utilize knowledge of current fashion trends and H&M products to assist customers in finding the perfect outfit.
- Maintain a neat and organized sales floor by restocking merchandise and organizing displays.
- Meet and exceed sales goals by actively promoting products, suggesting complementary items, and upselling.
- Process transactions accurately and efficiently using POS system.
- Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
- Build and maintain relationships with customers to encourage repeat business and brand loyalty.
- Stay updated on H&M policies and procedures, including promotions, sales, and return/exchange policies.
- Collaborate with team members to ensure a positive and cohesive work environment.
- Continuously seek opportunities to improve sales techniques and customer service skills through training and development.
Strong Communication Skills: A Successful Sales Advisor At H&M Must Possess Excellent Communication Skills To Effectively Interact With Customers And Provide Them With A Positive Shopping Experience.
Customer Service Orientation: H&M Places A High Value On Customer Satisfaction, And A Sales Advisor Must Have A Strong Customer Service Orientation To Meet The Needs Of Shoppers And Build Long-Lasting Relationships With Them.
Fashion Knowledge: As A Sales Advisor At H&M, It Is Important To Have A Good Understanding Of Current Fashion Trends And Be Able To Provide Fashion Advice To Customers.
Sales Experience: Previous Experience In Sales, Particularly In The Retail Industry, Is Highly Desirable For A Sales Advisor Role At H&M. This Includes Knowledge Of Sales Techniques, Such As Upselling And Cross-Selling, To Increase Revenue.
Team Player: H&M Emphasizes The Importance Of Teamwork And Collaboration, And A Sales Advisor Must Be Able To Work Well With Others In A Fast-Paced And Dynamic Environment. A Positive And Cooperative Attitude Is Essential To Success In This Role.
Inventory Management
Communication
Time Management
Fashion
Product knowledge
customer service
Retail Sales
Visual merchandising
Teamwork
Problem-Solving
Upselling
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor in Löddeköpinge, Sweden is between 280,000 - 400,000 SEK per year. This equates to approximately $33,000 - $47,000 USD per year. However, this can vary depending on the specific company, experience level, and commission structures.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started