H&M

Sales Advisor

H&M

Harrisburg, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&M, where fashion and quality at the best price is our top priority. We are currently seeking a motivated and enthusiastic Sales Advisor to join our team. As a Sales Advisor, you will play a crucial role in providing excellent customer service and promoting our products to our valued customers. We are looking for individuals who have a passion for fashion and are driven to exceed sales targets. If you have a positive attitude, great communication skills, and a strong work ethic, we would love to hear from you!

  1. Greet and welcome customers to H&M, providing a positive and friendly atmosphere.
  2. Understand and promote the brand's mission of providing fashion and quality at the best price.
  3. Assist customers in finding and selecting products that meet their needs and preferences.
  4. Maintain a thorough knowledge of the products, including current fashion trends, styles, and sizes.
  5. Proactively approach and engage with customers to increase sales and achieve targets.
  6. Provide exceptional customer service by addressing inquiries, concerns, and complaints in a timely and professional manner.
  7. Process customer transactions accurately and efficiently using point-of-sale systems.
  8. Handle cash and credit card transactions and maintain proper cash handling procedures.
  9. Keep the store clean, organized, and visually appealing at all times.
  10. Assist with inventory management, including restocking and replenishing merchandise on the sales floor.
  11. Meet and exceed individual and team sales goals.
  12. Continuously seek opportunities to improve sales techniques and product knowledge.
  13. Collaborate with team members to achieve store goals and maintain a positive work environment.
  14. Attend and actively participate in training and meetings as required.
  15. Adhere to all company policies and procedures, including safety and security protocols.
  16. Maintain a professional and polished appearance at all times.
  17. Uphold the H&M brand image and values while representing the company.
  18. Be a brand ambassador and showcase a passion for fashion to inspire customers.
  19. Continuously strive to meet and exceed customer expectations.
  20. Perform any additional tasks or duties as assigned by store management.
Where is this job?
This job is located at Harrisburg, PA, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Advisor At H&M Must Have Exceptional Verbal And Written Communication Skills To Effectively Interact With Customers, Colleagues, And Management.

  • Previous Retail Experience: Candidates For A Sales Advisor Position Should Have Prior Experience Working In A Retail Environment, Preferably In A Clothing Or Fashion Industry. This Experience Will Provide A Foundation For Understanding H&M's Products And Customer Base.

  • Strong Customer Service Skills: Providing Excellent Customer Service Is A Crucial Aspect Of The Sales Advisor Role. Candidates Should Have A Track Record Of Delivering Exceptional Service, Resolving Customer Complaints, And Fostering Positive Relationships With Customers.

  • Fashion Knowledge And Passion: H&M Is A Fashion-Forward Brand, And Sales Advisors Should Have A Strong Interest And Knowledge Of Current Fashion Trends. This Will Allow Them To Effectively Assist Customers In Finding The Right Products And Showcase H&M's Latest Collections.

  • Team Player: Working As Part Of A Team Is Essential In A Fast-Paced Retail Environment. As Such, Sales Advisors Must Be Able To Collaborate With Their Colleagues And Work Towards Common Goals, Such As Meeting Sales Targets And Delivering Excellent Customer Service.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • fashion trends

  • Teamwork

  • Problem-Solving

  • Upselling

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor in Harrisburg, PA, USA is between $25,000 and $40,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some Sales Advisors may also receive commission or bonuses, which can increase their overall earnings.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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