Welcome to the world of fashion and sales! We are on the lookout for a dynamic and motivated individual to join our team as a Sales Advisor at H&M. As a global leader in the fashion industry, we are committed to providing our customers with the latest trends and styles. We are seeking a candidate who is passionate about fashion, has excellent communication skills, and thrives in a fast-paced environment. If you have a strong sales background and a keen eye for style, we would love to hear from you. Join us and be a part of a vibrant and diverse team at H&M!
- Greet and welcome customers as they enter the store, creating a positive and inviting atmosphere.
- Provide exceptional customer service by assisting customers with product selection, sizing, and styling advice.
- Stay up-to-date on current fashion trends and H&M products to effectively communicate with customers and make recommendations.
- Meet and exceed sales targets by actively promoting and selling H&M products.
- Process transactions accurately and efficiently using the point of sale system.
- Maintain a clean and organized sales floor, including restocking and replenishing merchandise.
- Handle customer inquiries and complaints, resolving issues in a timely and professional manner.
- Collaborate with team members to ensure all tasks are completed efficiently and effectively.
- Participate in visual merchandising by ensuring products are displayed according to company standards.
- Actively participate in training and development opportunities to enhance product knowledge and sales skills.
- Adhere to company policies and procedures, including loss prevention and inventory management.
- Contribute to a positive and inclusive work environment by treating all team members and customers with respect and professionalism.
- Stay informed about company promotions and events, and actively promote them to customers.
- Continuously strive to achieve personal and store sales goals.
- Suggest and implement improvements to enhance the customer experience and sales process.
Excellent Customer Service Skills: As A Sales Advisor At H&M, It Is Important To Have Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Ensure A Positive Shopping Experience For Customers.
Knowledge Of H&M Products And Fashion Trends: A Sales Advisor Should Have A Good Understanding Of H&M's Products, Including Clothing, Accessories, And Home Goods, As Well As Current Fashion Trends To Assist Customers In Making Informed Purchasing Decisions.
Sales Experience: Prior Experience In A Sales Or Retail Environment Is Preferred For This Role. This Includes The Ability To Meet Sales Targets, Upsell Products, And Handle Cash Transactions.
Team Player: H&M Values Teamwork And Collaboration Among Its Employees. A Sales Advisor Should Be Able To Work Well With Others, Communicate Effectively, And Contribute To A Positive Work Environment.
Flexibility And Adaptability: Working In A Fast-Paced Retail Environment, A Sales Advisor Should Be Able To Adapt To Changing Situations And Work With A Flexible Schedule, Including Nights, Weekends, And Holidays. This May Also Include Being Able To Handle Multiple Tasks And Prioritize Effectively.
Communication Skills
Inventory Management
Time Management
Product knowledge
Problem Solving
customer service
Merchandising
Teamwork
Upselling
Adapt
Fashion Knowledge
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Sales Advisor in New York, NY, USA is between $40,000 and $60,000 per year. This range can vary depending on the industry, company size, and level of experience. Some Sales Advisors may also receive additional bonuses and commission based on their performance.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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