Are you a fashion-forward individual with a passion for customer service? Do you thrive in a fast-paced retail environment? Look no further, because H&M is seeking a driven and enthusiastic Sales Advisor to join our team! As a Sales Advisor, you will play a crucial role in providing exceptional customer service and driving sales. We are looking for someone who is friendly, approachable, and knowledgeable about the latest fashion trends. If you have a positive attitude and a strong work ethic, we want to hear from you!
- Greet and welcome customers with a friendly and approachable demeanor.
- Assist and guide customers in their fashion choices based on their preferences and needs.
- Provide exceptional customer service by addressing inquiries, concerns, and complaints in a timely and professional manner.
- Maintain a thorough understanding of current and upcoming fashion trends and product knowledge.
- Keep the store clean, organized, and visually appealing at all times.
- Ensure that merchandise is properly stocked, labeled, and displayed according to company standards.
- Process transactions accurately and efficiently using the POS system.
- Meet and exceed sales goals by actively promoting and upselling products to customers.
- Continuously develop and maintain a strong knowledge of H&M's policies, procedures, and product offerings.
- Collaborate with team members to achieve store goals and maintain a positive work environment.
- Participate in regular training and development opportunities to enhance product knowledge and customer service skills.
Excellent Communication Skills: A Sales Advisor At H&M Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.
Customer Service Oriented: Candidates Should Have A Passion For Providing Exceptional Customer Service And Be Able To Handle Challenging Situations With Ease.
Fashion Knowledge: This Role Requires A Good Understanding Of Current Fashion Trends And The Ability To Advise Customers On Styling And Outfit Options.
Sales Experience: Previous Experience In A Retail Sales Environment, Preferably In The Fashion Industry, Is Highly Desirable For This Role.
Team Player: A Sales Advisor Should Be A Collaborative Team Player Who Can Work Effectively With Others To Achieve Sales Targets And Maintain A Positive Work Environment.
Communication
Time Management
Product knowledge
Multitasking
customer service
Merchandising
Teamwork
Problem-Solving
Adaptability
Attention
Fashion Knowledge
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Sales Advisor in Portland, OR, USA is between $30,000 and $50,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry the Sales Advisor is working in. Additionally, bonuses and commissions may also be included in the overall salary package.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
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