H&M

Omni Fraud Prevention Specialist

H&M

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about protecting customers, businesses, and brands from fraud? Do you have a keen eye for detail and strong analytical skills? If so, then we have the perfect opportunity for you! H&M is seeking a highly motivated and dedicated individual to join our team as an Omni Fraud Prevention Specialist. In this role, you will play a crucial role in safeguarding our company's assets and reputation by detecting and preventing fraudulent activities across our omni-channel platforms. We are looking for someone who is collaborative, proactive, and has a strong understanding of fraud prevention strategies and techniques. If you are ready to make a meaningful impact and be a part of a dynamic and innovative team, then we would love to hear from you!

  1. Identify and analyze potential fraudulent activities on all omni-channel platforms.
  2. Utilize various fraud prevention tools and techniques to detect and prevent fraudulent transactions.
  3. Investigate and review suspicious transactions, accounts, and other activities.
  4. Collaborate with cross-functional teams to develop and implement effective fraud prevention strategies.
  5. Monitor and report on fraud trends, patterns, and risks to management.
  6. Conduct regular audits and assessments to ensure compliance with fraud prevention policies and procedures.
  7. Communicate and educate team members and stakeholders on fraud prevention best practices.
  8. Stay updated on industry trends and advancements in fraud prevention technology.
  9. Maintain accurate and detailed records of fraud incidents and investigations.
  10. Proactively identify areas of improvement and make recommendations to enhance fraud prevention processes.
  11. Participate in training and development opportunities to enhance knowledge and skills in fraud prevention.
  12. Act as a subject matter expert and provide guidance and support to team members.
  13. Handle escalated fraud cases and provide timely resolutions.
  14. Maintain a high level of confidentiality and ethical standards in handling sensitive information.
  15. Contribute to a positive and inclusive work environment by promoting teamwork and collaboration.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Knowledge Of Fraud Detection Techniques: A Successful Omni Fraud Prevention Specialist At H&M Should Have A Deep Understanding Of Fraud Detection Techniques, Including Data Analysis, Risk Assessment, And Suspicious Behavior Identification.

  • Experience With Fraud Prevention Tools: Candidates Should Be Familiar With Various Fraud Prevention Tools, Such As Fraud Monitoring Software, Identity Verification Systems, And Chargeback Management Systems.

  • Understanding Of Retail Industry: A Strong Understanding Of The Retail Industry, Including E-Commerce And Brick-And-Mortar Operations, Is Essential For Effectively Identifying And Preventing Fraudulent Activities Specific To The Industry.

  • Attention To Detail: As A Key Aspect Of Fraud Prevention Involves Identifying And Analyzing Patterns And Discrepancies, A Keen Eye For Detail Is Crucial For Success In This Role.

  • Communication Skills: The Ability To Communicate Effectively Is Essential For An Omni Fraud Prevention Specialist At H&M. This Role Requires Working Closely With Various Teams, Including Customer Service, It, And Finance, To Share Information And Implement Fraud Prevention Strategies.

Required Skills
  • Data Analysis

  • Risk assessment

  • Loss prevention

  • Fraud prevention

  • Security protocols

  • Fraud detection

  • Investigative Techniques

  • Fraud Mitigation

  • Fraud Awareness

  • Fraud Monitoring

  • Fraud Awareness Training

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Omni Fraud Prevention Specialist in New York, NY, USA is between $40,000 and $70,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some companies may offer higher salaries for experienced specialists or for those with additional certifications or training. Additionally, factors such as performance bonuses, benefits, and cost of living in the area can also impact the salary range for this position.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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