H&M

H&M Sales Associate

H&M

Detroit, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fashion and enjoy creating a positive shopping experience for others? H&M is seeking a Sales Associate to join our dynamic team. As a Sales Associate, you will play a vital role in representing our brand and providing exceptional customer service. We are looking for individuals who are enthusiastic, driven, and have a keen eye for style. If you are a team player with excellent communication skills and a passion for delivering results, we want to hear from you!

  1. Greet and engage customers in a friendly and professional manner.
  2. Provide exceptional customer service by actively listening to customers' needs and preferences.
  3. Assist customers in finding and trying on merchandise, making helpful suggestions and answering any questions they may have.
  4. Maintain an organized and visually appealing sales floor by restocking merchandise and ensuring proper product placement.
  5. Process transactions accurately and efficiently using the POS system, including handling cash and credit card transactions.
  6. Meet and exceed sales goals by actively promoting and upselling products to customers.
  7. Stay up-to-date on current fashion trends and product knowledge to best assist customers with their purchases.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Handle customer inquiries and complaints professionally and escalate to management when necessary.
  10. Follow all store policies and procedures, including company dress code and loss prevention guidelines.
  11. Contribute to a clean and organized store environment by maintaining a neat and tidy work area.
  12. Attend and actively participate in training and team meetings to enhance product knowledge and sales techniques.
  13. Proactively seek out opportunities to improve sales and customer satisfaction.
  14. Maintain a positive and professional attitude at all times, representing the H&M brand in a positive light.
  15. Continuously strive to meet and exceed individual and store sales targets.
Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • Excellent Customer Service Skills: A H&M Sales Associate Should Have A Friendly And Approachable Demeanor, Be Able To Actively Listen To Customers' Needs, And Provide Helpful And Efficient Service.

  • Knowledge Of Fashion And Trends: The Ideal Candidate Should Have A Keen Interest And Understanding Of Current Fashion Trends And Be Able To Provide Style Advice To Customers.

  • Strong Communication Skills: Effective Communication Is Crucial In A Sales Associate Role, As They Will Be Interacting With Customers, Coworkers, And Managers On A Daily Basis.

  • Ability To Work In A Fast-Paced Environment: H&M Is A Busy And Dynamic Retail Environment, So A Successful Sales Associate Must Be Able To Multitask, Work Efficiently, And Adapt To Changing Situations.

  • Previous Retail Experience: While Not Always Required, Having Prior Experience In A Retail Setting Can Be Beneficial For A H&M Sales Associate, As It Demonstrates An Understanding Of The Industry And The Ability To Work In A Sales-Driven Environment.

Required Skills
  • Communication

  • Product knowledge

  • Multitasking

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • fashion trends

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a H&M Sales Associate in Detroit, MI, USA is between $8.50 and $12.50 per hour. This may vary based on factors such as experience, location, and job performance.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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