H&M

H&M Sales Associate

H&M

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&M – one of the world's leading fashion retailers! We are currently seeking a dynamic and passionate Sales Associate to join our team at H&M. As a Sales Associate, you will play a vital role in providing exceptional customer service, promoting our products, and contributing to the overall success of our store. We are looking for individuals who are fashion-forward, customer-oriented, and thrive in a fast-paced environment. If you are ready to be a part of a diverse and inclusive team and have a strong passion for fashion, we would love to hear from you!

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide excellent customer service by assisting customers with product inquiries, finding sizes, and offering styling advice.
  3. Promote and sell H&M products by showcasing the latest trends and styles.
  4. Maintain a clean and organized sales floor, including replenishing merchandise and ensuring proper product placement.
  5. Meet and exceed sales goals by actively engaging with customers and utilizing upselling techniques.
  6. Stay up-to-date on current fashion trends and product knowledge to effectively communicate with customers.
  7. Process transactions accurately and efficiently using the store's POS system.
  8. Collaborate with team members to ensure a positive and inclusive work environment.
  9. Contribute to the overall success of the store by actively participating in team meetings and initiatives.
  10. Adhere to all company policies and procedures, including following safety and security guidelines.
  11. Continuously strive to improve sales skills and product knowledge through training and development opportunities.
  12. Handle customer complaints and resolve issues in a timely and professional manner.
  13. Maintain a positive and professional image of H&M at all times.
  14. Assist with store opening and closing procedures, including cash handling and inventory management.
  15. Support the store's visual merchandising efforts by restocking and maintaining the appearance of displays.
  16. Work collaboratively with management to ensure store targets and objectives are met.
  17. Perform any other duties as assigned by the store manager.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Previous Retail Experience: A Strong Candidate For A H&M Sales Associate Position Should Have Experience Working In A Retail Environment, Preferably In A Fast-Paced And Customer-Focused Setting.

  • Excellent Communication Skills: As A Sales Associate At H&M, You Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential To Effectively Assist And Engage Customers.

  • Fashion Knowledge And Passion: H&M Is A Fashion Retailer, So Having Knowledge And Passion For Fashion Is Crucial For A Sales Associate. This Includes Staying Up-To-Date With Current Fashion Trends And Being Able To Provide Styling Advice To Customers.

  • Customer Service Orientation: The Main Responsibility Of A H&M Sales Associate Is To Provide Exceptional Customer Service. This Requires A Friendly And Positive Attitude, As Well As The Ability To Handle Customer Inquiries And Issues With Professionalism.

  • Ability To Work In A Team: As A Sales Associate, You Will Be Working Closely With Your Colleagues To Ensure The Smooth Operation Of The Store. Therefore, Being Able To Work Effectively In A Team, Communicate And Collaborate With Others Is A Key Qualification For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • fashion trends

  • Retail Sales

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a H&M Sales Associate in Philadelphia, PA, USA is $9.70-$12.50 per hour. This range can vary depending on factors such as experience, location, and specific job duties.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source.Β 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started