H&M

H&M Sales Associate

H&M

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of H&M! We are currently seeking enthusiastic and customer-oriented individuals to join our team as Sales Associates. In this role, you will be the face of our brand, providing exceptional service and creating a positive shopping experience for our customers. Your passion for fashion and ability to connect with others will make you an integral part of our team. If you have a strong work ethic, excellent communication skills, and a love for all things H&M, we want to hear from you! Keep reading to learn more about the qualifications for this position.

  1. Greet customers in a friendly and welcoming manner, creating a positive first impression of the brand.
  2. Provide exceptional customer service by actively listening to and anticipating customer needs.
  3. Maintain in-depth knowledge of H&M products, styles, and trends to assist customers in finding the perfect items.
  4. Utilize effective sales techniques to promote and upsell merchandise.
  5. Create and maintain visually appealing displays and ensure the store is well-stocked and organized.
  6. Process transactions accurately and efficiently using the company's POS system.
  7. Handle and resolve any customer complaints or concerns in a professional and timely manner.
  8. Collaborate with team members to achieve sales goals and create a cohesive and positive work environment.
  9. Continuously seek to improve product knowledge and customer service skills through training and development programs.
  10. Adhere to all company policies and procedures, including but not limited to dress code, safety, and loss prevention.
  11. Maintain a clean and organized work area to provide a pleasant shopping experience for customers.
  12. Assist with inventory management and stock replenishment as needed.
  13. Participate in store events and promotions to drive sales and engage with customers.
  14. Represent the brand in a positive and professional manner at all times.
  15. Maintain a positive attitude and enthusiasm for the brand to motivate and inspire team members.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills: A H&M Sales Associate Must Possess Strong Customer Service Skills In Order To Provide A Positive And Enjoyable Shopping Experience For Customers.

  • Knowledge Of Fashion And Trends: The Ideal Candidate Should Have A Passion For Fashion And A Keen Understanding Of Current Trends In Order To Assist Customers And Make Relevant Suggestions.

  • Sales Experience: Previous Experience In Retail Sales Is Preferred In Order To Effectively Promote And Sell H&M Products To Customers.

  • Strong Communication Skills: A H&M Sales Associate Must Have Excellent Communication Skills In Order To Effectively Communicate With Customers, Team Members, And Management.

  • Ability To Work In A Fast-Paced Environment: The Role Of A Sales Associate At H&M Requires The Ability To Work Quickly And Efficiently In A Fast-Paced Retail Environment, While Maintaining A Positive Attitude And Professional Demeanor.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Retail Sales

  • Visual merchandising

  • Teamwork

  • Adaptability

  • Fashion Knowledge

  • Problem

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Organization

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a H&M Sales Associate in Chicago, IL, USA is $10-$12 per hour. This can vary depending on factors such as experience, location, and job performance. Additionally, H&M offers various employee benefits such as health insurance, retirement plans, and employee discounts.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeMay 22nd, 2025
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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