H&M

H&M Sales Associate

H&M

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of fashion and style at H&M! We are currently seeking a passionate and customer-oriented individual to join our team as a Sales Associate. As an H&M Sales Associate, you will have the opportunity to showcase your fashion expertise, provide exceptional customer service, and contribute to the success of our brand. We are looking for someone who is energetic, driven, and has a keen eye for trends. If you have a passion for fashion and enjoy working in a fast-paced environment, then we want you to be a part of our team!

  1. Greet and welcome customers as they enter the store, creating a positive and friendly atmosphere.
  2. Provide excellent customer service by actively listening to and addressing customer needs and concerns.
  3. Utilize knowledge of current fashion trends and product offerings to assist customers with their purchases and styling.
  4. Maintain a clean and organized sales floor, including restocking merchandise and organizing displays.
  5. Meet and exceed sales goals by actively engaging with customers, promoting products, and upselling.
  6. Process transactions accurately and efficiently using the POS system.
  7. Educate customers on H&M's values, sustainability initiatives, and loyalty program.
  8. Collaborate with team members to ensure a seamless and enjoyable shopping experience for customers.
  9. Continuously develop product knowledge and stay updated on industry trends to better assist customers.
  10. Communicate any customer feedback or concerns to management in a timely manner.
  11. Adhere to all company policies and procedures, including those related to loss prevention and safety.
  12. Maintain a professional and positive attitude while representing the H&M brand.
  13. Participate in training and development opportunities to enhance job knowledge and performance.
  14. Support store operations by completing tasks such as restocking, merchandising, and inventory management.
  15. Contribute to the overall success of the store by actively promoting a team-oriented and positive work environment.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Excellent Customer Service Skills, With The Ability To Engage And Assist Customers In A Friendly And Professional Manner.

  • Strong Knowledge And Passion For Fashion, Trends, And H&M Brand Products.

  • Previous Retail Experience, Preferably In A Fast-Paced Environment.

  • Ability To Work Well In A Team And Independently, With A Positive And Proactive Attitude.

  • Strong Communication And Organizational Skills, With The Ability To Multitask And Prioritize Tasks Effectively.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a H&M Sales Associate in Irvine, CA, USA is $10-13 per hour. This may vary depending on factors such as experience, location, and individual performance.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2024
Apply BeforeJune 21st, 2025
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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