H&M

H&M Sales Advisor - Valencia Town Center

H&M

Santa Clarita, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a fashion enthusiast with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic retail environment? If so, we have the perfect opportunity for you! H&M is seeking a Sales Advisor to join our team at Valencia Town Center. As a Sales Advisor, you will play a crucial role in creating a positive shopping experience for our customers while representing the H&M brand. We are looking for individuals who are energetic, outgoing, and have a keen eye for style. If you are ready for a fulfilling career in the world of fashion, then we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers with their shopping needs.
  2. Represent the H&M brand by embodying our values and promoting our products to customers.
  3. Create a positive and welcoming atmosphere for customers by maintaining a clean and organized store environment.
  4. Utilize knowledge of current fashion trends and styles to provide fashion advice and recommendations to customers.
  5. Meet and exceed sales goals by actively promoting and upselling products to customers.
  6. Process cash and card transactions accurately and efficiently while adhering to company policies and procedures.
  7. Continuously learn about H&M products and policies to provide accurate and up-to-date information to customers.
  8. Collaborate with team members to achieve store goals and maintain a cohesive and positive work environment.
  9. Communicate any customer feedback or concerns to management in a timely manner.
  10. Uphold company standards for visual merchandising and product presentation.
  11. Maintain a professional and polished appearance at all times to represent the H&M brand.
  12. Attend and actively participate in training and development opportunities to enhance sales and customer service skills.
  13. Adhere to all company policies, procedures, and safety guidelines.
  14. Flexibility to work in different departments and areas of the store as needed.
  15. Continuously strive to improve customer satisfaction and sales performance.
Where is this job?
This job is located at Santa Clarita, CA, USA
Job Qualifications
  • Strong Communication Skills: A H&M Sales Advisor Should Possess Excellent Verbal And Written Communication Skills In Order To Effectively Interact With Customers, Colleagues, And Managers.

  • Customer Service Experience: Previous Experience In A Customer Service Role, Preferably In A Retail Setting, Is Highly Desirable For A H&M Sales Advisor. This Includes Skills Such As Problem-Solving, Conflict Resolution, And The Ability To Provide Exceptional Service To Customers.

  • Fashion Knowledge: A Sales Advisor At H&M Should Have A Strong Understanding Of Current Fashion Trends And The Ability To Style And Recommend Outfits To Customers Based On Their Individual Preferences And Needs.

  • Sales Experience: Candidates For This Position Should Have Previous Sales Experience, Preferably In A Retail Environment. This Includes Skills Such As Upselling, Cross-Selling, And Meeting Sales Targets.

  • Availability: The Ideal Candidate For A Sales Advisor Position At H&M Should Be Flexible With Their Schedule And Available To Work Evenings, Weekends, And Holidays As Needed. This Is Important To Accommodate The Store's Busy Hours And Meet The Needs Of Customers.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Fashion Knowledge

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a H&M Sales Advisor - Valencia Town Center in Santa Clarita, CA, USA is $11-$15 per hour. This may vary based on experience, location, and other factors.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 6th, 2024
Apply BeforeApril 11th, 2026
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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