H&M

H&M Sales Advisor

H&M

Santa Ana, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of H&M! We are a global fashion brand with a passion for providing our customers with the latest and most stylish trends. As a sales advisor at H&M, you will be an integral part of our team, helping to create a positive and welcoming shopping experience for our customers. We are looking for individuals who share our love for fashion and have a natural flair for sales. If you are a motivated and customer-oriented individual with a keen eye for style, we would love to have you join our team. Keep reading to learn more about this exciting opportunity.

  1. Greet customers with a friendly and welcoming attitude upon entering the store.
  2. Assist customers in finding products and provide suggestions based on their individual style and needs.
  3. Maintain a thorough knowledge of current fashion trends, products, and promotions to effectively assist customers.
  4. Create a positive and engaging shopping experience for customers by providing excellent customer service.
  5. Process transactions accurately and efficiently using the store's POS system.
  6. Ensure the store is clean, well-organized, and visually appealing at all times.
  7. Meet and exceed sales targets by actively promoting products and upselling to customers.
  8. Collaborate with team members to achieve store goals and objectives.
  9. Continuously develop knowledge and skills through product and sales training.
  10. Handle customer inquiries and complaints in a professional and timely manner.
  11. Maintain a high level of personal presentation and adhere to the H&M dress code.
  12. Follow all company policies and procedures, including loss prevention and safety protocols.
  13. Assist with stock replenishment and visual merchandising to ensure an appealing and well-stocked store.
  14. Be a brand ambassador for H&M, representing the company's values and promoting our products.
  15. Continuously strive to provide an exceptional shopping experience for customers and contribute to a positive work environment.
Where is this job?
This job is located at Santa Ana, CA, USA
Job Qualifications
  • Strong Customer Service Skills: A H&M Sales Advisor Must Have Excellent Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Ensure A Positive Shopping Experience For Customers.

  • Retail Experience: Previous Experience In A Retail Setting, Preferably In Fashion Or Apparel, Is Highly Desirable For This Role. This Includes Knowledge Of Sales Techniques, Visual Merchandising, And Inventory Management.

  • Fashion Knowledge: A Sales Advisor At H&M Should Have A Strong Understanding And Passion For Fashion Trends, Styles, And The H&M Brand. This Will Enable Them To Assist Customers In Making Fashion-Forward Choices.

  • Team Player: H&M Is A Collaborative And Fast-Paced Environment, So The Ideal Candidate Should Be Able To Work Well In A Team. They Should Also Be Able To Communicate Effectively And Build Positive Relationships With Colleagues.

  • Flexibility: Working At H&M May Require A Flexible Schedule, Including Weekends, Evenings, And Holidays. The Ideal Candidate Should Be Able To Adapt To Changing Schedules And Be Willing To Work During Peak Sales Periods.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Retail Sales

  • Visual merchandising

  • Teamwork

  • Fashion Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a H&M Sales Advisor in Santa Ana, CA, USA is $11.50-$13.50 per hour. This may vary depending on factors such as experience, location, and performance.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeAugust 19th, 2025
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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