H&M

Doradca/Doradczyni Sprzedaży

H&M

Warsaw, Poland
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&M, where fashion and quality go hand in hand. We are seeking a motivated and results-driven Doradca/Doradczyni Sprzedaży to join our team. As a sales advisor at H&M, you will play a crucial role in providing excellent customer service and promoting our products to enhance our customers' shopping experience. If you have a passion for fashion, a strong sales mindset, and a customer-oriented approach, we want you to be a part of our dynamic team. Join us in creating unforgettable shopping experiences for our customers at H&M.

  1. Greet and welcome customers with a friendly and enthusiastic attitude, creating a positive and inviting atmosphere in the store.
  2. Assist customers in finding and selecting products that meet their needs and preferences, utilizing strong knowledge of H&M's product offerings.
  3. Strive to exceed sales targets by actively promoting and upselling products, using persuasive and customer-oriented sales techniques.
  4. Maintain a thorough understanding of current promotions, sales events, and merchandise availability to effectively communicate with customers and drive sales.
  5. Build and maintain strong relationships with customers, providing a high level of personalized service and addressing any inquiries or concerns promptly and professionally.
  6. Keep up-to-date on industry trends and fashion knowledge to provide customers with style advice and recommendations, enhancing their overall shopping experience.
  7. Process transactions accurately and efficiently, handling cash, credit, and other forms of payment while adhering to company policies and procedures.
  8. Maintain a clean and organized sales floor, restocking and arranging merchandise as needed to ensure a visually appealing and easy-to-shop environment.
  9. Collaborate with team members to achieve store goals and contribute to a positive and productive work environment.
  10. Participate in training programs and actively seek out opportunities for personal and professional growth to continuously improve sales skills and knowledge of H&M products.
Where is this job?
This job is located at Warsaw, Poland
Job Qualifications
  • Retail Sales Experience: A Doradca/Doradczyni Sprzedaży At H&M Should Have Prior Experience In A Retail Sales Role, Preferably In The Fashion Industry. This Will Demonstrate Their Understanding Of Customer Service, Product Knowledge, And The Ability To Meet Sales Targets.

  • Excellent Communication Skills: As A Doradca/Doradczyni Sprzedaży, One Must Have Strong Verbal And Written Communication Skills To Interact With Customers, Colleagues, And Managers. This Includes Being Able To Effectively Communicate In Multiple Languages, As H&M Is An International Brand.

  • Fashion Knowledge: H&M Is A Fashion-Forward Brand, And A Doradca/Doradczyni Sprzedaży Must Have A Good Understanding Of Current Fashion Trends, Styles, And Products. This Will Help Them To Provide Valuable Advice And Recommendations To Customers.

  • Customer Service Mindset: At H&M, Providing Excellent Customer Service Is A Top Priority. A Successful Doradca/Doradczyni Sprzedaży Should Have A Customer-Centric Mindset And Be Able To Handle Difficult Situations With Grace And Empathy.

  • Team Player: The Ability To Work Well In A Team Is Essential For A Doradca/Doradczyni Sprzedaży At H&M. They Should Be Able To Collaborate With Colleagues, Share Knowledge And Ideas, And Support Each Other To Achieve Common Goals.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • fashion trends

  • Visual merchandising

  • Team collaboration

  • retail operations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Doradca/Doradczyni Sprzedaży in Warsaw, Poland is between 3,000 to 5,000 Polish złoty per month. This is equivalent to approximately 800 to 1,300 US dollars per month. However, salaries can vary depending on factors such as experience, location, and industry. It is also common for sales professionals to receive commission or bonuses on top of their base salary.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPolish
Job PostedApril 1st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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