Welcome to H&M, a global leader in fashion retail! We are currently seeking a highly motivated and experienced individual to join our team as a Department Manager. As a Department Manager, you will have the opportunity to lead and develop a team of passionate individuals while driving sales and providing exceptional customer service. We are looking for someone who is not only an expert in fashion and retail, but also possesses strong leadership skills and a customer-centric mindset. If you are ready to take on a challenging yet rewarding role, we would love for you to join our H&M family.
- Lead and motivate a team of employees within the department to achieve sales goals and provide excellent customer service.
- Develop and implement sales strategies to drive revenue and increase profitability.
- Monitor and analyze department performance metrics, such as sales reports, to identify areas for improvement.
- Train and mentor team members in product knowledge, customer service skills, and company policies and procedures.
- Create and maintain a positive work environment that promotes teamwork, collaboration, and a customer-centric mindset.
- Ensure that department operations run smoothly and efficiently, including inventory management, merchandising, and visual presentation.
- Collaborate with other departments and store management to plan and execute promotional events and initiatives.
- Stay up-to-date on industry trends and competitor activities to make informed business decisions.
- Handle customer inquiries and complaints in a professional and timely manner.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Manage scheduling and staffing needs to ensure adequate coverage and productivity.
- Adhere to company policies and procedures, including safety and security protocols.
- Continuously strive to improve the overall customer experience and enhance the brand image of H&M.
Bachelor's Degree In Business Administration, Retail Management, Or A Related Field.
Excellent Communication And Customer Service Skills.
Minimum Of 3-5 Years Experience In Retail Management, Preferably In The Fashion Industry.
Strong Leadership Skills And Experience In Managing A Team Of Sales Associates.
Knowledge Of Inventory Management, Visual Merchandising, And Sales Strategies.
Inventory Management
Time Management
Product knowledge
Budget management
customer service
Sales forecasting
Visual merchandising
Team Leadership
staff training
retail operations
Fashion Trend Analysis
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Department Manager in Annecy, France is between €35,000 to €50,000 per year. Salaries may vary depending on the specific company, industry, and level of experience.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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