H&M

Department Manager

H&M

Portland, OR, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced Department Manager to join our dynamic team at H&M. As a Department Manager, you’ll be responsible for leading a team of store associates and providing excellent customer service. You will be expected to lead by example and promote a culture of service excellence.To be successful in this role, you must have a passion for customer service and team leadership, as well as an enthusiasm for the fashion industry. An eye for detail and excellent communication skills are essential, as is the ability to motivate and drive sales performance. You must also have a minimum of two years’ experience in a managerial role within the retail industry.If you’re looking for an exciting and challenging role that will allow you to showcase your leadership and customer service skills, then this could be the perfect opportunity for you. We look forward to hearing from you!

Responsibilities:

  1. Lead a team of store associates to provide excellent customer service.
  2. Promote a culture of service excellence.
  3. Lead by example and motivate team members to drive sales performance.
  4. Monitor store operations to ensure customer satisfaction and efficiency.
  5. Train and develop store associates in customer service and product knowledge.
  6. Develop and implement strategies to increase sales and profitability.
  7. Monitor and analyze sales performance to identify areas of improvement.
  8. Develop and maintain relationships with customers.
  9. Ensure compliance with company policies and procedures.
  10. Maintain a high level of product knowledge and understanding of trends in the fashion industry.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Bachelor's Degree In Business Administration Or Related Field

  • Proficiency In Microsoft Office Applications

  • Experience In Retail Sales And Customer Service

  • High Level Of Organization And Problem Solving Skills

  • Leadership Skills And Ability To Motivate And Manage A Team

  • Ability To Develop And Implement Successful Strategies And Plans

Required Skills
  • Budgeting

  • Training

  • Planning

  • Communication

  • Scheduling

  • Leadership

  • customer service

  • Merchandising

  • Hiring

  • organizing

  • Problem-Solving

  • Delegation

  • Supervision

  • Performance assessment

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Department Manager in Portland, OR, USA is between $54,934 and $99,851 per year. However, the exact salary for a Department Manager in Portland will vary depending on the size and type of organization, as well as the individual's experience level.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 8th, 2023
Apply BeforeAugust 19th, 2025
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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