H&M

Customer Insights Business Analyst

H&M

110 5th Ave, New York, NY 10011, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Translate complex sets of customer, sales, and marketing data into meaningful insights, deliver business recommendations and address specific business questions to support key functions, such as: Marketing, Merchandising, and E-Commerce. Partner with global counterparts to leverage existing analytical framework and reporting to further understand customer behavior through various types of business analysis. Employ SAS and SQL to query CRM data and provide data support and analysis for ad-hoc requests from business partners. Identify opportunities to streamline analytics processes and reporting efficiencies, working to enhance H&M’s customer data by providing data requirements that would enable more complete, efficient analysis.

Where is this job?
This job is located at 110 5th Ave, New York, NY 10011, USA
Job Qualifications
  • 3-4 years customer-level data mining experience; preferably in a database marketing, multi-channel retail environment

  • Hands-on experience working in large, multi-brand, multi-channel databases

  • Proficiency working in a customer analytics focused role

  • Strong understanding of qualitative and quantitative methodologies

Required Skills
  • Sql

  • Python

  • SAS

  • Tableau

  • R

  • Cognos

  • Power BI

  • Time Management Skills

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Detailed Planning

  • Flexibility/Adaptability

  • Attention to detail and accuracy

  • multitasker

Compensation

According to JobzMall, the average salary range for a Customer Insights Business Analyst in 110 5th Ave, New York, NY 10011, USA is between $70,000 and $120,000. The exact salary will depend on the individual's experience, qualifications, and the employer.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2021
Apply BeforeMay 22nd, 2025
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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