H-E-B

Sugarland Service - Service Rep - Part-Time

H-E-B

Sugar Land, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Sugarland Service, where our mission is to provide exceptional service to our customers. We are currently seeking a Part-Time Service Representative to join our team at H-E-B. As a Service Rep, you will have the opportunity to make a positive impact on our customers' shopping experience by providing friendly and efficient service. We are looking for someone who is passionate about customer service, has excellent communication skills, and is able to work in a fast-paced environment. If you possess these qualities and are looking for a rewarding part-time opportunity, we would love to have you on our team!

  1. Greet and welcome customers to Sugarland Service with a friendly and positive attitude.
  2. Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
  3. Assist customers with finding products and services within the store.
  4. Maintain a clean and organized work area to ensure a pleasant shopping experience for customers.
  5. Process transactions accurately and efficiently using the store's POS system.
  6. Continuously develop and maintain knowledge of products and services offered by H-E-B.
  7. Collaborate with team members to ensure a smooth and efficient operation of the service department.
  8. Communicate effectively with customers and team members to provide accurate and timely information.
  9. Handle and resolve customer complaints and issues in a professional and courteous manner.
  10. Follow all company policies and procedures to maintain a safe and secure work environment.
  11. Attend training and meetings as required to stay updated on new products, services, and company policies.
  12. Maintain a positive and professional attitude at all times, representing H-E-B's brand and values.
  13. Complete all assigned tasks and duties with attention to detail and accuracy.
  14. Assist with other duties as assigned by the Service Manager or team leader.
Where is this job?
This job is located at Sugar Land, TX, USA
Job Qualifications
  • Excellent Communication Skills: A Sugarland Service - Service Rep - Part-Time At H-E-B Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Resolve Their Inquiries Or Concerns.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Preferred For This Position. The Candidate Should Have A Proven Track Record Of Delivering Exceptional Customer Service And Satisfaction.

  • Time Management Skills: As A Part-Time Service Representative, The Candidate Should Be Able To Manage Their Time Effectively And Handle Multiple Tasks Simultaneously. This Includes Prioritizing Tasks And Meeting Deadlines In A Fast-Paced Environment.

  • Attention To Detail: Attention To Detail Is Crucial In This Role As A Sugarland Service - Service Rep. They Should Be Able To Accurately Process Transactions, Handle Cash And Credit Transactions, And Maintain Accurate Records Of All Service-Related Activities.

  • Team Player Attitude: The Ideal Candidate Should Be A Team Player With A Positive Attitude. They Should Be Able To Work Collaboratively With Other Team Members To Ensure Smooth Operations And Provide Exceptional Service To Customers.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sugarland Service - Service Rep - Part-Time in Sugar Land, TX, USA is $12 - $17 per hour. This may vary depending on the specific company and job responsibilities.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2025
Apply BeforeJuly 8th, 2026
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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