
Sugarland Service - Customer Service Assistant - Part-Time
Welcome to H-E-B! We are excited to announce an opportunity to join our team as a Customer Service Assistant at our Sugarland location. At H-E-B, we believe in providing exceptional service to our customers and we are looking for an individual who shares this passion. As a Customer Service Assistant, you will play a crucial role in creating a positive shopping experience for our customers. This is a part-time position that requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. If you are a team player with a strong work ethic and a commitment to delivering outstanding customer service, we encourage you to apply for this position.
- Greet and welcome customers as they enter the store.
- Assist customers with any inquiries or concerns in a friendly and professional manner.
- Provide exceptional customer service by going above and beyond to meet their needs.
- Act as a point of contact for customers, addressing any complaints or issues and finding appropriate solutions.
- Maintain a clean and organized work area to ensure a pleasant shopping experience for customers.
- Handle cash and credit transactions accurately and efficiently.
- Assist with restocking and organizing merchandise on the sales floor.
- Collaborate with team members to ensure a smooth and efficient checkout process.
- Follow company policies and procedures to maintain a safe and secure work environment.
- Continuously strive to improve customer satisfaction and loyalty by actively listening to feedback and implementing necessary changes.
- Stay up-to-date on all store promotions, policies, and procedures to effectively assist customers.
- Actively engage in upselling and cross-selling to increase sales and enhance the customer experience.
- Assist with training new team members on customer service protocols and procedures.
- Collaborate with other departments to ensure seamless customer service across the store.
- Maintain a positive and professional attitude at all times, representing the company in a positive light.
Excellent Communication Skills: The Ideal Candidate For This Position Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers And Address Their Needs And Concerns.
Customer Service Experience: Previous Experience In A Customer Service Role Is A Must For This Position. The Candidate Should Have A Track Record Of Providing Exceptional Customer Service And Resolving Customer Issues In A Timely Manner.
Ability To Work In A Fast-Paced Environment: This Role Requires The Candidate To Be Able To Handle Multiple Tasks And Work Efficiently In A Fast-Paced Environment. The Ability To Maintain Composure And Professionalism Under Pressure Is Crucial.
Attention To Detail: As A Customer Service Assistant, Attention To Detail Is Essential To Ensure Accuracy In Handling Customer Transactions And Resolving Issues. The Candidate Should Have A Keen Eye For Detail And Be Able To Spot Any Errors Or Discrepancies.
Availability To Work Flexible Hours: This Is A Part-Time Position, And The Candidate Should Be Available To Work A Flexible Schedule, Including Evenings, Weekends, And Holidays. This Is Important To Ensure Adequate Coverage During Peak Business Hours And To Meet The Needs Of Customers.
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
Conflict Resolution
Active listening
Teamwork
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sugarland Service - Customer Service Assistant - Part-Time in Sugar Land, TX, USA is $30,000 - $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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