H-E-B

Pharmacy Care Representative

H-E-B

Fort Worth, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about healthcare and helping others? Do you have a strong attention to detail and excellent customer service skills? If so, we have an exciting opportunity for you to join our team as a Pharmacy Care Representative at H-E-B. As a Pharmacy Care Representative, you will play a vital role in providing top-notch care and service to our valued customers. Our ideal candidate is a dependable and empathetic individual with a background in pharmacy or healthcare and a desire to make a positive impact in the lives of others. If this sounds like you, we would love to hear from you. Join us in our mission to make a difference in the community, one prescription at a time.

  1. Provide exceptional customer service to all pharmacy customers in a timely and friendly manner.
  2. Assist customers with prescription inquiries, insurance questions, and other pharmacy-related concerns.
  3. Process prescription orders accurately and efficiently.
  4. Maintain a thorough understanding of pharmacy products, services, and policies.
  5. Educate customers on medication usage, possible side effects, and potential interactions.
  6. Collaborate with the pharmacy team to ensure timely and accurate prescription fulfillment.
  7. Handle cash transactions and maintain accurate cash handling procedures.
  8. Maintain a clean and organized work environment, including stocking shelves and cleaning equipment.
  9. Adhere to all pharmacy regulations and safety standards.
  10. Act as a liaison between the customer and the pharmacist, relaying necessary information and requests.
  11. Continuously strive to improve customer satisfaction and retention.
  12. Keep updated on industry developments and advancements in pharmacy care.
  13. Assist in training new pharmacy team members.
  14. Maintain confidentiality of patient information and records.
  15. Demonstrate a positive and professional attitude in all interactions with customers and team members.
Where is this job?
This job is located at Fort Worth, TX, USA
Job Qualifications
  • Strong Knowledge Of Pharmaceutical Products: A Pharmacy Care Representative At H-E-B Should Have A Thorough Understanding Of Different Medications, Their Uses, Dosages, And Potential Side Effects.

  • Excellent Communication Skills: The Role Of A Pharmacy Care Representative Involves Interacting With Customers And Healthcare Professionals On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential.

  • Attention To Detail: As A Pharmacy Care Representative, One Must Accurately Process And Fill Prescriptions, Handle Insurance Claims, And Maintain Patient Records. Attention To Detail Is Crucial To Ensure The Safety And Well-Being Of Customers.

  • Proficiency In Computer Systems: H-E-B Uses Various Computer Systems And Software To Manage Pharmacy Operations. Candidates For This Role Should Be Comfortable Navigating And Using These Systems Efficiently.

  • Customer Service Experience: A Pharmacy Care Representative Is The First Point Of Contact For Customers At The Pharmacy. Prior Experience In Customer Service Or A Related Field Is Highly Desirable To Ensure Exceptional Service And Satisfaction For Customers.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Computer proficiency

  • Medication Dispensing

  • Problem-Solving

  • Multi-tasking

  • Insurance Verification

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Fort Worth, TX, USA is $30,000 to $40,000 per year. However, this can vary based on factors such as experience, location, and the specific company or organization the individual is working for. Additional benefits and bonuses may also be included in the compensation package.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2024
Apply BeforeJuly 20th, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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