Pharmacy Care Representative

Welcome to H-E-B, where we strive to provide the best quality care to all of our customers. We are currently seeking a motivated and compassionate Pharmacy Care Representative to join our team. As a Pharmacy Care Representative, you will play a vital role in providing exceptional customer service and ensuring the safe and accurate dispensing of medications. Our ideal candidate will have a strong attention to detail, excellent communication skills, and a passion for helping others. If you are looking for a rewarding career in the healthcare industry, we invite you to apply for this role at H-E-B.

1. Greet and welcome customers to the pharmacy, creating a friendly and inviting atmosphere.
2. Provide exceptional customer service by addressing customer inquiries and concerns with empathy and professionalism.
3. Accurately and safely dispense medications in accordance with state and federal regulations.
4. Maintain a thorough understanding of pharmacy procedures, including prescription processing and insurance verification.
5. Collaborate with pharmacists and other healthcare professionals to ensure proper medication management for customers.
6. Educate customers on medication usage, potential side effects, and other relevant information.
7. Maintain accurate and organized records of customer and medication information.
8. Assist with inventory management, including ordering and restocking medications.
9. Adhere to all safety and security protocols to ensure the well-being of customers and staff.
10. Stay up-to-date on industry developments and new medications to provide the best care and service to customers.
11. Continuously strive to improve customer satisfaction and loyalty by going above and beyond in all interactions.
12. Participate in training and professional development opportunities to enhance knowledge and skills.
13. Represent H-E-B in a positive and professional manner at all times.
14. Comply with company policies and procedures, as well as state and federal regulations.
15. Maintain confidentiality of customer information and adhere to HIPAA regulations.

According to JobzMall, the average salary range for a Pharmacy Care Representative in Brownsville, TX, USA is $31,000 - $45,000 per year. This may vary depending on the specific company, level of experience, and additional skills and certifications.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.