
Pharmacy Care Representative
Welcome to H-E-B, where we are dedicated to making the lives of our customers easier and healthier. We are currently seeking a highly motivated and customer-focused individual to join our team as a Pharmacy Care Representative. As a Pharmacy Care Representative, you will have the opportunity to help our customers with their medication needs and play a vital role in promoting their overall well-being. We are looking for someone who is compassionate, detail-oriented, and has a strong understanding of pharmacy operations. If you are passionate about providing exceptional customer service and have the necessary qualifications, we would love to have you on our team.
- Provide exceptional customer service by greeting and welcoming customers to the pharmacy.
- Assist customers with their medication needs, including filling prescriptions, answering questions about medications, and providing information on proper usage and potential side effects.
- Maintain accurate and organized records of prescriptions, insurance information, and customer profiles.
- Collaborate with pharmacists and other healthcare professionals to ensure safe and effective medication use for customers.
- Educate customers on the importance of medication adherence and offer solutions for any barriers they may face.
- Handle customer inquiries and complaints with professionalism and strive to find satisfactory resolutions.
- Adhere to all pharmacy policies, procedures, and regulations to ensure the safety and confidentiality of customer information.
- Continuously develop knowledge of pharmacy operations, new medications, and industry updates to provide the best service to customers.
- Monitor and manage inventory levels, ensuring medications are always in stock and properly stored.
- Participate in community outreach programs and events to promote the pharmacy and its services.
- Maintain a clean and organized work environment to ensure efficient and accurate operations.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the pharmacy.
- Uphold H-E-B's values and represent the company in a positive and professional manner at all times.
- Attend training sessions and meetings to stay updated on company policies, procedures, and industry best practices.
- Perform other duties as assigned by the pharmacy manager.
Knowledge Of Pharmaceutical Products: A Pharmacy Care Representative At H-E-B Should Have A Strong Understanding Of Different Types Of Medications And Their Uses, As Well As Potential Side Effects And Drug Interactions.
Excellent Customer Service Skills: As A Representative Of H-E-B, The Pharmacy Care Representative Should Possess Exceptional Communication And Interpersonal Skills To Provide Top-Notch Customer Service To Patients And Healthcare Providers.
Experience With Insurance And Billing: H-E-B Pharmacy Care Representatives Should Be Familiar With Insurance Processes And Have The Ability To Accurately Bill And Process Insurance Claims For Medications.
Attention To Detail: Accuracy Is Crucial In The Pharmaceutical Industry, And Pharmacy Care Representatives Must Have A Keen Attention To Detail To Ensure The Correct Medication And Dosage Are Dispensed To Patients.
Ability To Multitask: The Role Of A Pharmacy Care Representative At H-E-B Requires The Ability To Handle Multiple Tasks Simultaneously, Such As Answering Phones, Processing Prescriptions, And Assisting Customers In Person. Candidates Should Be Able To Work Efficiently And Effectively In A Fast-Paced Environment.
Communication
Time Management
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Salesmanship
Problem-Solving
Medication Knowledge
Emp
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Pharmacy Care Representative in San Angelo, TX, USA is between $33,000 and $45,000 per year. This may vary depending on the specific company, location, and level of experience.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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