H-E-B

Pharmacy Care Representative

H-E-B

Brenham, TX 77833, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping people and making a positive impact in their lives? Do you have a strong background in pharmaceuticals and customer service? If so, we have an exciting opportunity for you to join our team as a Pharmacy Care Representative at H-E-B. As a Pharmacy Care Representative, you will play a vital role in providing exceptional care to our customers and ensuring their medication needs are met. We are looking for individuals who are dedicated, compassionate, and have excellent communication skills. If this sounds like you, we encourage you to apply and become a part of our H-E-B family.

  1. Provide excellent customer service to all pharmacy customers, both in person and over the phone.
  2. Assist customers with their medication needs, including but not limited to filling prescriptions, answering questions, and providing education on medication usage.
  3. Maintain accurate and organized records of all transactions and customer information.
  4. Collaborate with pharmacists and other healthcare professionals to ensure efficient and effective care for customers.
  5. Continuously expand knowledge of pharmaceuticals and stay up-to-date on industry developments.
  6. Handle customer concerns and complaints in a professional and timely manner.
  7. Adhere to all pharmacy policies and procedures, including confidentiality and HIPAA regulations.
  8. Work with insurance companies and healthcare providers to process and verify insurance claims.
  9. Promote and educate customers on H-E-B's various healthcare services and programs.
  10. Maintain a clean and organized work environment to ensure a safe and efficient workspace.
  11. Participate in ongoing training and development to enhance job knowledge and skills.
  12. Demonstrate a positive attitude and professional demeanor at all times.
  13. Comply with all safety and security measures to ensure the well-being of customers and employees.
  14. Communicate effectively with customers, colleagues, and management to ensure a smooth workflow.
  15. Continuously strive to exceed customer expectations and provide exceptional care.
Where is this job?
This job is located at Brenham, TX 77833, USA
Job Qualifications
  • Bachelor's Degree In Pharmacy Or Related Field: A Pharmacy Care Representative At H-E-B Should Have A Strong Educational Background In Pharmacy Or A Related Field To Effectively Communicate And Understand The Products And Services Being Offered.

  • Pharmacy Technician Certification: H-E-B Requires Its Pharmacy Care Representatives To Have A Pharmacy Technician Certification To Ensure A Thorough Understanding Of Pharmaceutical Products And Procedures.

  • Excellent Communication Skills: As The Primary Point Of Contact For Customers, A Pharmacy Care Representative Should Possess Exceptional Verbal And Written Communication Skills To Effectively Convey Information And Answer Questions.

  • Customer Service Experience: Prior Experience In A Customer Service Role Is Highly Preferred For This Position, As The Pharmacy Care Representative Will Be Responsible For Assisting And Interacting With Customers On A Daily Basis.

  • Knowledge Of Insurance And Billing Procedures: A Strong Understanding Of Insurance And Billing Procedures Is Necessary For A Pharmacy Care Representative To Help Customers Navigate The Payment Process And Ensure Accurate Transactions.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Computer skills

  • Problem-Solving

  • Insurance Verification

  • Sales Techniques

  • Medication Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Brenham, TX 77833, USA is $33,000-$45,000 per year. However, salaries can vary depending on experience, education, and the specific company they work for. Some pharmacy care representatives may also receive bonuses or commissions based on their performance. It is best to research the specific company or job listing for more accurate salary information.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started