Pharmacy Care Representative

Are you passionate about helping others and making a positive impact in your community? H-E-B is seeking a driven and customer-focused individual to join our team as a Pharmacy Care Representative. In this role, you will have the opportunity to assist and educate patients on their medications, while providing exceptional customer service. We are looking for individuals who possess excellent communication skills, a strong attention to detail, and a genuine desire to help others. If you have a background in healthcare, a passion for customer care, and a desire to grow within a dynamic organization, we want to hear from you!

1. Provide exceptional customer service to patients and customers.
2. Educate and assist patients with understanding their medications.
3. Demonstrate a genuine desire to help others and make a positive impact in the community.
4. Utilize excellent communication skills to effectively communicate with patients, customers, and healthcare professionals.
5. Maintain a high level of accuracy and attention to detail when handling medication orders and patient information.
6. Act as a knowledgeable resource for patients and customers, addressing any questions or concerns they may have.
7. Collaborate with healthcare professionals to ensure patients receive the best care possible.
8. Adhere to all company policies and procedures, as well as state and federal regulations, in regards to medication dispensing and patient privacy.
9. Continuously strive to improve and expand knowledge and skills in the pharmaceutical and healthcare industry.
10. Work as part of a dynamic team to achieve goals and provide top-notch service to patients and customers.
11. Maintain a positive and professional demeanor at all times when interacting with patients, customers, and colleagues.
12. Proactively identify and address any potential issues or concerns, escalating to management when necessary.
13. Take ownership of any tasks or responsibilities assigned by management and follow through with them in a timely manner.
14. Consistently meet or exceed performance expectations and metrics set by the company.
15. Foster a welcoming and inclusive environment for all patients and customers, regardless of background or circumstances.

According to JobzMall, the average salary range for a Pharmacy Care Representative in Mansfield, TX, USA is $31,000 - $39,000 per year. This may vary depending on factors such as the employer, years of experience, and additional skills or certifications.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.