Pharmacy Care Representative

Are you passionate about helping others and making a positive impact in your community? Do you have a strong background in customer service and a desire to work in the healthcare industry? If so, H-E-B is seeking a Pharmacy Care Representative to join our team and provide exceptional care to our customers. As a Pharmacy Care Representative, you will serve as a vital member of our pharmacy team, utilizing your expertise in customer service and healthcare to ensure our customers receive the best possible care. We are looking for individuals who are dedicated, compassionate, and detail-oriented with a strong understanding of pharmacy operations. Join us in our mission to make a difference in the lives of our customers through exceptional service and care.

1. Provide exceptional customer service to all pharmacy customers, ensuring their needs are met and any concerns are addressed promptly.
2. Utilize knowledge of pharmacy operations to accurately process and fill prescriptions for customers.
3. Serve as a point of contact for customers, answering any questions or concerns they may have and providing assistance with medication management.
4. Maintain a thorough understanding of all medications and their uses, as well as potential interactions and side effects.
5. Work closely with the pharmacy team to ensure efficient and accurate processing of prescriptions and medication orders.
6. Adhere to all safety and privacy regulations, maintaining confidentiality of customer information and following proper protocol for handling medications.
7. Monitor inventory levels and assist with ordering medications and supplies as needed.
8. Educate customers on the proper usage and storage of medications, as well as any potential risks or side effects.
9. Collaborate with healthcare professionals and insurance providers to ensure smooth processing of prescriptions and medication coverage.
10. Continuously strive to improve customer satisfaction and exceed expectations through ongoing training and development.
11. Proactively identify and resolve any issues or discrepancies in prescription orders, insurance coverage, or customer concerns.
12. Contribute to a positive and supportive work environment, fostering teamwork and open communication within the pharmacy team.

According to JobzMall, the average salary range for a Pharmacy Care Representative in Wimberley, TX, USA is between $50,000-$70,000 per year. This may vary depending on factors such as experience, education, and the specific company or pharmacy the representative works for.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.