Pharmacy Care Representative

Are you passionate about helping others and making a positive impact in the healthcare industry? H-E-B is seeking a dedicated Pharmacy Care Representative to join our team and provide exceptional care to our valued customers. In this role, you will have the opportunity to use your customer service skills and knowledge of pharmaceuticals to assist patients with their medication needs. We are looking for individuals who are detail-oriented, empathetic, and have a strong desire to serve others. If this sounds like you, we would love to hear from you!

1. Provide exceptional customer service to patients and assist them with their medication needs.
2. Serve as a knowledgeable resource on pharmaceuticals and assist patients in understanding their medications.
3. Handle inquiries and concerns from patients with empathy and professionalism.
4. Maintain accurate and detailed records of patient interactions and medication orders.
5. Collaborate with pharmacists and other healthcare professionals to ensure timely and accurate delivery of medications.
6. Educate patients on medication usage, potential side effects, and drug interactions.
7. Follow all safety and privacy protocols to protect patient information and maintain confidentiality.
8. Demonstrate a strong commitment to providing high-quality and compassionate care to all patients.
9. Stay updated on industry developments and changes in medication guidelines to provide the most current information to patients.
10. Work closely with insurance companies to ensure proper coverage and reimbursement for patients.
11. Promote H-E-B's values and mission by embodying a strong dedication to helping others and making a positive impact in the healthcare industry.
12. Maintain a clean and organized work environment to ensure efficient and accurate medication dispensing.
13. Continuously strive to improve processes and procedures to enhance the overall patient experience.
14. Adhere to all company policies, procedures, and regulations to maintain a safe and compliant work environment.
15. Participate in ongoing training and development to improve skills and knowledge in the field of pharmaceuticals and customer service.

According to JobzMall, the average salary range for a Pharmacy Care Representative in Tomball, TX, USA is between $31,000 and $45,000 per year. This can vary depending on factors such as experience, education, and the specific company or healthcare organization the individual is employed by. Additionally, location can also play a role in salary range, as larger cities and metropolitan areas tend to offer higher salaries for this position. It is important to note that this salary range is an estimate and may vary based on individual circumstances and job market conditions.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.