Pharmacy Care Representative

Welcome to H-E-B! We are currently seeking a Pharmacy Care Representative to join our team and provide exceptional care and service to our valued customers. As a Pharmacy Care Representative, you will play a crucial role in ensuring the highest level of customer satisfaction by assisting with prescription orders, providing medication education, and offering personalized care to each individual. To excel in this position, you must have strong communication skills, a passion for helping others, and a thorough understanding of pharmacy operations. If you are a dedicated individual who is looking for a fulfilling career in the healthcare industry, we would love to have you on our team. Join us at H-E-B and make a positive impact on the lives of our customers every day.

1. Greet and welcome customers to the pharmacy with a friendly and professional demeanor.
2. Assist customers with prescription orders, including inputting and verifying information in the computer system, filling medications, and providing accurate pricing information.
3. Educate customers on their medications, including usage instructions, potential side effects, and any necessary precautions.
4. Provide exceptional customer service by addressing customer concerns and resolving any issues in a timely and efficient manner.
5. Collaborate with the pharmacist to ensure all prescriptions are filled accurately and in a timely manner.
6. Maintain a thorough understanding of pharmacy operations, including insurance billing, inventory management, and regulatory requirements.
7. Utilize effective communication skills to interact with customers, healthcare providers, and other team members.
8. Offer personalized care to each customer by building relationships and understanding their unique needs.
9. Keep up-to-date on product knowledge and advancements in the pharmaceutical industry.
10. Maintain a clean and organized work environment, including proper storage and handling of medications.
11. Adhere to all company policies and procedures, including those related to customer privacy and confidentiality.
12. Continuously strive to improve the customer experience and seek ways to enhance processes and procedures.
13. Actively participate in team meetings and training sessions to stay informed about any changes or updates.
14. Perform other duties as assigned by the pharmacy manager or supervisor.

According to JobzMall, the average salary range for a Pharmacy Care Representative in Houston, TX, USA is between $32,000 - $48,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and employer. Some Pharmacy Care Representatives may also receive bonuses or commission on top of their base salary.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.