Are you looking for a rewarding career that allows you to make a positive impact on people's lives every day? Look no further than H-E-B's Pharmacy Care Representative role! As a Pharmacy Care Representative, you will be an essential member of our team, providing excellent customer service and ensuring the safe and efficient operation of our pharmacy. We are seeking individuals with a passion for helping others and a strong attention to detail. If you have excellent communication skills and a desire to grow in the healthcare industry, we want to hear from you! Join us at H-E-B and be a part of a company that values its employees and the communities we serve.
- Provide excellent customer service to all patients and customers by greeting them, answering their questions, and addressing any concerns they may have.
- Assist in the daily operations of the pharmacy, including filling prescriptions, managing inventory, and maintaining a clean and organized workspace.
- Handle confidential patient information with discretion and follow all HIPAA guidelines.
- Educate patients on proper medication usage and potential side effects.
- Collaborate with healthcare professionals and insurance companies to ensure accurate and timely prescription processing.
- Continuously maintain knowledge of current pharmacy practices and regulations.
- Maintain a positive and professional attitude while working in a fast-paced environment.
- Communicate effectively with the pharmacy team and other departments within the store.
- Handle cash and credit transactions accurately and efficiently.
- Identify and report any potential safety hazards or concerns to the appropriate personnel.
- Participate in ongoing training and development opportunities to enhance skills and knowledge.
- Ensure compliance with all company policies and procedures.
- Act as a brand ambassador for H-E-B by promoting our values and commitment to service.
- Uphold high standards of cleanliness and organization in the pharmacy area.
- Assist with any other tasks assigned by the pharmacy manager or supervisor.
Strong Knowledge Of Pharmaceuticals And Healthcare Industry: A Pharmacy Care Representative At H-E-B Must Have A Thorough Understanding Of Pharmaceuticals, Including Their Uses, Potential Side Effects, And Drug Interactions. They Should Also Have A Solid Understanding Of The Healthcare Industry And Its Regulations.
Excellent Customer Service Skills: This Role Involves Extensive Interaction With Customers, Including Answering Questions, Addressing Concerns, And Providing Guidance On Medications. Therefore, Strong Customer Service Skills, Including Communication, Empathy, And Problem-Solving, Are Essential.
Ability To Work In A Fast-Paced Environment: H-E-B Is A Busy Retail Environment, And The Pharmacy Care Representative Must Be Able To Handle A High Volume Of Customers And Prescriptions While Maintaining Accuracy And Efficiency.
Attention To Detail: Accuracy Is Critical In The Pharmacy Industry, And A Pharmacy Care Representative Must Have Excellent Attention To Detail To Ensure The Correct Medications Are Dispensed And Proper Documentation Is Maintained.
Pharmacy Technician Certification: While Not Always Required, Having A Pharmacy Technician Certification Is Highly Beneficial For This Role. It Demonstrates A Strong Understanding Of Pharmacy Operations And The Ability To Handle Various Tasks, Such As Filling Prescriptions And Managing Inventory.
Communication Skills
Time Management
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Sales skills
Problem-Solving
Medication Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Pharmacy Care Representative in Abilene, TX, USA is between $29,000 and $44,000 per year. This salary range may vary depending on factors such as experience, qualifications, and the specific pharmacy or healthcare organization the representative works for. Additionally, bonuses and benefits may also be included in the overall compensation for this position.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.
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