H-E-B

Pharmacy Care Representative

H-E-B

Spring, TX 77373, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Pharmacy Care Representative at H-E-B, you will have the opportunity to make a meaningful impact on the lives of our customers by providing exceptional customer service and patient care. We are seeking a compassionate and knowledgeable individual to join our team and help us uphold our commitment to delivering high-quality pharmacy services. If you are dedicated, detail-oriented, and have a passion for helping others, we would love to have you on our team.

  1. Provide exceptional customer service to all pharmacy customers, including answering questions, addressing concerns, and resolving issues in a timely and professional manner.
  2. Utilize knowledge of medications, insurance plans, and pharmacy procedures to accurately and efficiently fill prescriptions.
  3. Maintain a high level of accuracy and attention to detail when inputting and dispensing medication orders.
  4. Collaborate with healthcare providers to ensure accurate and timely prescription fills and refills.
  5. Educate customers on proper medication usage, potential side effects, and drug interactions.
  6. Maintain a clean and organized work environment, including proper storage and handling of medications.
  7. Adhere to all state and federal pharmacy regulations and guidelines.
  8. Assist with inventory management, including ordering and restocking medications and supplies.
  9. Continuously update knowledge of new medications, procedures, and industry developments to provide the best care to customers.
  10. Handle cash and credit card transactions accurately and securely.
  11. Follow company policies and procedures to maintain a safe and professional work environment.
  12. Act as a positive representative of the pharmacy and H-E-B, promoting our commitment to exceptional customer service and patient care.
  13. Collaborate with other pharmacy team members to ensure a smooth and efficient workflow.
  14. Uphold patient confidentiality at all times.
  15. Perform additional duties as assigned by the Pharmacy Manager or Supervisor.
Where is this job?
This job is located at Spring, TX 77373, USA
Job Qualifications
  • Knowledge Of Pharmacy Operations: A Pharmacy Care Representative Should Have A Strong Understanding Of Pharmacy Operations, Including Prescription Processing, Insurance Coverage, And Medication Dispensing.

  • Excellent Customer Service Skills: This Role Requires Frequent Interaction With Customers, So Strong Customer Service Skills Are Essential. A Pharmacy Care Representative Should Be Able To Listen Attentively, Communicate Clearly, And Provide Friendly And Efficient Service.

  • Understanding Of Medications And Health Conditions: As A Pharmacy Care Representative, It Is Important To Have A Basic Understanding Of Different Medications And Common Health Conditions. This Knowledge Will Help In Answering Customer Questions And Providing Accurate Information.

  • Attention To Detail: The Role Of A Pharmacy Care Representative Involves Handling Sensitive And Important Information, Such As Prescriptions And Insurance Details. Therefore, Attention To Detail Is Crucial To Ensure Accuracy And Prevent Errors.

  • Computer Proficiency: In Today's Digital Age, A Pharmacy Care Representative Should Be Comfortable Using Various Computer Systems And Software, Including Pharmacy Management Systems And Electronic Health Records. Proficiency In Microsoft Office And Data Entry Skills Are Also Beneficial.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Sales skills

  • Problem-Solving

  • Product

  • Medication Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Spring, TX 77373, USA is $23-$28 per hour. This would equate to an annual salary range of approximately $47,840-$58,240. However, salaries can vary depending on factors such as experience, education, and the specific company or organization.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2024
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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