H-E-B

Pharmacy Care Representative

H-E-B

Hutto, TX 78634, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to H-E-B, where we strive to make a positive impact on the lives of our customers and communities every day. We are currently seeking a dedicated and compassionate individual to join our team as a Pharmacy Care Representative. In this role, you will have the opportunity to provide exceptional customer service and support to our pharmacy customers, ensuring they receive the care and attention they deserve. If you have a passion for helping others and possess excellent communication and teamwork skills, we want to hear from you. Join us at H-E-B and be a part of a company that values and invests in their employees.

  1. Greet and welcome pharmacy customers in a friendly and professional manner.
  2. Provide excellent customer service by addressing customer inquiries, concerns, and needs.
  3. Assist customers in locating and purchasing pharmacy products and services.
  4. Educate customers on the benefits and proper use of pharmacy products.
  5. Process prescription orders accurately and efficiently.
  6. Collaborate with pharmacists and other team members to ensure timely and accurate fulfillment of prescriptions.
  7. Maintain a clean and organized pharmacy department.
  8. Adhere to all company policies and procedures, including safety and confidentiality guidelines.
  9. Continuously learn about new products and services offered by the pharmacy.
  10. Build and maintain positive relationships with customers to foster loyalty and trust.
  11. Communicate effectively with team members to ensure smooth operation of the pharmacy.
  12. Cross-sell and upsell products and services to meet sales targets.
  13. Handle customer complaints and resolve issues promptly and professionally.
  14. Attend training and development programs to enhance knowledge and skills.
  15. Perform other duties as assigned by the pharmacy manager.
Where is this job?
This job is located at Hutto, TX 78634, USA
Job Qualifications
  • Knowledge Of Pharmaceutical Products And Terminology: A Pharmacy Care Representative At H-E-B Should Have A Strong Understanding Of Different Medications, Their Uses, And Potential Side Effects In Order To Effectively Assist Customers And Answer Their Questions.

  • Excellent Customer Service Skills: The Ability To Provide Exceptional Customer Service Is Essential For A Pharmacy Care Representative. This Includes Being Friendly, Patient, And Attentive To Customers' Needs And Concerns.

  • Attention To Detail: Accuracy Is Crucial In The Pharmacy, As Even A Small Mistake Can Have Serious Consequences. A Pharmacy Care Representative Should Be Detail-Oriented And Able To Carefully Follow Instructions And Protocols.

  • Strong Communication Skills: Clear And Effective Communication Is Key In A Pharmacy Setting. A Pharmacy Care Representative Should Be Able To Communicate Confidently And Professionally With Customers, Pharmacists, And Other Members Of The Healthcare Team.

  • Ability To Multitask And Work In A Fast-Paced Environment: A Pharmacy Care Representative Must Be Able To Handle Multiple Tasks At Once, Such As Answering Phone Calls, Filling Prescriptions, And Providing Customer Service. They Should Also Be Able To Work Efficiently In A Fast-Paced Environment To Ensure Timely Service For Customers.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Medication Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Hutto, TX 78634, USA is $30,000-$40,000 per year. This can vary depending on factors such as the specific company, level of experience, and job responsibilities. Some Pharmacy Care Representatives may also receive bonuses or commission on top of their base salary.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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