H-E-B

Pharmacy Care Representative

H-E-B

Richmond, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced and enthusiastic Pharmacy Care Representative to join the H-E-B Pharmacy team! As a Pharmacy Care Representative, you will be responsible for providing excellent customer service to our pharmacy customers, as well as ensuring that all pharmacy protocols and regulations are followed.This position requires excellent interpersonal skills, strong communication and problem-solving abilities, and the ability to work in a fast-paced environment. The ideal candidate will be a highly organized, detail-oriented individual who is passionate about providing exceptional customer service. If you have a friendly, professional demeanor, a desire to help others, and a commitment to providing a safe and satisfying pharmacy experience, this job is for you!

Responsibilities:

  1. Provide excellent customer service to all pharmacy customers in a friendly and professional manner.
  2. Ensure all pharmacy protocols and regulations are followed.
  3. Resolve customer inquiries and complaints in a timely and efficient manner.
  4. Maintain a safe and secure pharmacy environment.
  5. Assist with prescription order processing and inventory management.
  6. Process payments and file insurance claims.
  7. Answer the phone and respond to emails from customers.
  8. Assist in training new Pharmacy Care Representatives.
  9. Maintain a neat and organized workspace.
  10. Stay up-to-date on pharmacy regulations and industry trends.
Where is this job?
This job is located at Richmond, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Handle Multiple Tasks Simultaneously

  • Pharmacy Technician Certification

  • Ability To Work With A Diverse Population

  • Knowledge Of Computer Systems And Software Programs

  • Proficiency In Basic Arithmetic

  • Ability To Problem Solve And Think Critically

Required Skills
  • Data Entry

  • Communication

  • Inventory

  • Time Management

  • Product knowledge

  • Interpersonal skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Billing

  • Regulatory compliance

  • Organization

  • Multi-tasking

  • Computer Literacy

  • Pharmacy Knowledge

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Richmond, TX, USA is between $29,000 and $49,000 per year. This range may vary depending on the employer, experience, and other factors such as education, certifications, and additional skills.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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