We are looking for an experienced and enthusiastic Pharmacy Care Representative to join the H-E-B Pharmacy team! As a Pharmacy Care Representative, you will be responsible for providing excellent customer service to our pharmacy customers, as well as ensuring that all pharmacy protocols and regulations are followed.This position requires excellent interpersonal skills, strong communication and problem-solving abilities, and the ability to work in a fast-paced environment. The ideal candidate will be a highly organized, detail-oriented individual who is passionate about providing exceptional customer service. If you have a friendly, professional demeanor, a desire to help others, and a commitment to providing a safe and satisfying pharmacy experience, this job is for you!
Responsibilities:
- Provide excellent customer service to all pharmacy customers in a friendly and professional manner.
- Ensure all pharmacy protocols and regulations are followed.
- Resolve customer inquiries and complaints in a timely and efficient manner.
- Maintain a safe and secure pharmacy environment.
- Assist with prescription order processing and inventory management.
- Process payments and file insurance claims.
- Answer the phone and respond to emails from customers.
- Assist in training new Pharmacy Care Representatives.
- Maintain a neat and organized workspace.
- Stay up-to-date on pharmacy regulations and industry trends.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Ability To Handle Multiple Tasks Simultaneously
Pharmacy Technician Certification
Ability To Work With A Diverse Population
Knowledge Of Computer Systems And Software Programs
Proficiency In Basic Arithmetic
Ability To Problem Solve And Think Critically
Data Entry
Communication
Inventory
Time Management
Product knowledge
Interpersonal skills
Attention to detail
Problem Solving
customer service
Billing
Regulatory compliance
Organization
Multi-tasking
Computer Literacy
Pharmacy Knowledge
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organizational skills
Creative Thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Pharmacy Care Representative in Richmond, TX, USA is between $29,000 and $49,000 per year. This range may vary depending on the employer, experience, and other factors such as education, certifications, and additional skills.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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