H-E-B

Pharmacy Care Representative

H-E-B

Pflugerville, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At H-E-B, we are seeking an experienced, customer-centric Pharmacy Care Representative to join our team. We are dedicated to providing the highest quality of service to our customers, and this is an excellent opportunity to work in a team-oriented environment that values customer care and satisfaction.The ideal candidate will have a high school diploma or equivalent, experience working in a pharmacy, and a passion for providing exceptional customer service. They should possess excellent communication skills, the ability to think on their feet, and the ability to work in a fast-paced environment. They should also be willing to learn and remain current on pharmacy regulations, procedures, and best practices.The Pharmacy Care Representative will be responsible for providing excellent customer service to our pharmacy patients, ensuring that all prescriptions are processed, and resolving customer inquiries in a timely and professional manner. If you’re looking for an opportunity to make a difference in the lives of our customers, this is the perfect role for you!

Responsibilities:

-Provide excellent customer service to pharmacy patients -Process prescriptions accurately and efficiently -Resolve customer inquiries in a professional and timely manner -Maintain knowledge of pharmacy regulations, procedures, and best practices -Maintain a positive attitude and remain calm in stressful situations -Ensure customer satisfaction and provide solutions to customer inquiries -Work collaboratively with other pharmacy staff to ensure customer needs are met -Assist with inventory management and restocking of products -Maintain a clean and organized work area -Adhere to all safety protocols and company policies

Where is this job?
This job is located at Pflugerville, TX, USA
Job Qualifications
  • Knowledge of medical terminology

  • Strong Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Proficiency In Microsoft Office Applications

  • Knowledge Of Pharmacy Related Products

  • Previous Experience In A Customer Service Role

  • Understanding Of Billing And Insurance Procedures

  • Ability To Multitask And Work In A Fast-Paced Environment

Required Skills
  • Consulting

  • Inventory

  • Scheduling

  • Counseling

  • Documenting

  • Researching

  • Interpreting

  • organizing

  • Problem-Solving

  • Collaborating

  • Verifying

  • Investigating

  • Record-Keeping

  • Compounding

  • Dispensing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Pflugerville, TX, USA is $45,000 - $50,000 per year. This range may vary depending on the company, experience, and location.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJuly 20th, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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