
Pharmacy Care Representative
At H-E-B, we are seeking an experienced, customer-centric Pharmacy Care Representative to join our team. We are dedicated to providing the highest quality of service to our customers, and this is an excellent opportunity to work in a team-oriented environment that values customer care and satisfaction.The ideal candidate will have a high school diploma or equivalent, experience working in a pharmacy, and a passion for providing exceptional customer service. They should possess excellent communication skills, the ability to think on their feet, and the ability to work in a fast-paced environment. They should also be willing to learn and remain current on pharmacy regulations, procedures, and best practices.The Pharmacy Care Representative will be responsible for providing excellent customer service to our pharmacy patients, ensuring that all prescriptions are processed, and resolving customer inquiries in a timely and professional manner. If you’re looking for an opportunity to make a difference in the lives of our customers, this is the perfect role for you!
Responsibilities:
-Provide excellent customer service to pharmacy patients -Process prescriptions accurately and efficiently -Resolve customer inquiries in a professional and timely manner -Maintain knowledge of pharmacy regulations, procedures, and best practices -Maintain a positive attitude and remain calm in stressful situations -Ensure customer satisfaction and provide solutions to customer inquiries -Work collaboratively with other pharmacy staff to ensure customer needs are met -Assist with inventory management and restocking of products -Maintain a clean and organized work area -Adhere to all safety protocols and company policies
Knowledge of medical terminology
Strong Communication And Interpersonal Skills
Excellent Customer Service Skills
Proficiency In Microsoft Office Applications
Knowledge Of Pharmacy Related Products
Previous Experience In A Customer Service Role
Understanding Of Billing And Insurance Procedures
Ability To Multitask And Work In A Fast-Paced Environment
Consulting
Inventory
Scheduling
Counseling
Documenting
Researching
Interpreting
organizing
Problem-Solving
Collaborating
Verifying
Investigating
Record-Keeping
Compounding
Dispensing
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Pharmacy Care Representative in Pflugerville, TX, USA is $45,000 - $50,000 per year. This range may vary depending on the company, experience, and location.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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