H-E-B

Pharmacy Care Representative

H-E-B

Leander, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a positive, customer-oriented Pharmacy Care Representative to join our team at H-E-B. The ideal candidate will have excellent problem-solving and communication skills, a background in pharmacy services, and a passion for helping others. If you’re someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service, we would love to hear from you!To be successful in this role, you must possess the following qualifications:• A minimum of one year experience in a pharmacy services environment• Strong knowledge of pharmacy-related terminology, procedures, and regulations• Proven ability to effectively communicate with customers and other healthcare professionals• A passion for providing excellent customer service• Ability to work independently and collaboratively as part of a team• Excellent organizational, problem-solving, and time management skills• A current, valid Pharmacy Technician certification

Responsibilities:

  1. Accurately process customer orders and ensure orders are filled in a timely manner.
  2. Handle customer inquiries and complaints in a professional manner.
  3. Assist customers with insurance and billing matters.
  4. Receive, count, and pour medications into containers.
  5. Prepare and accurately label prescriptions.
  6. Maintain accurate records of all transactions and services provided.
  7. Ensure compliance with all applicable laws and regulations.
  8. Provide guidance and training to other pharmacy professionals.
  9. Monitor inventory levels and order supplies when necessary.
  10. Review and verify prescriptions for accuracy and safety.
Where is this job?
This job is located at Leander, TX, USA
Job Qualifications
  • Knowledge of medical terminology

  • Excellent Customer Service Skills

  • Strong Problem-Solving Skills

  • Ability To Accurately Handle Cash And Credit Transactions

  • Knowledge Of Pharmacy Regulations

  • Ability To Perform Basic Math Calculations

  • Ability To Use Computer Software And Systems

  • Ability To Communicate Effectively And Politely With Customers

Required Skills
  • Communication

  • Counseling

  • Ordering

  • Organization

  • Efficiency

  • Problem-Solving

  • pharmacy

  • service

  • Care

  • Attention

  • Records

  • Medication

  • Processes

  • Medical

  • Knowledge

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Care Representative in Leander, TX 78641, USA is between $28,092 and $44,053.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeMay 22nd, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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