
Loss Prevention Specialist
The Loss Prevention Specialist at H-E-B is a critical role in preventing losses due to shrinkage and fraud. We are looking for someone with a sharp eye for detail and the ability to remain vigilant despite long hours. The ideal candidate will have a customer service-oriented approach to all their interactions, and be passionate about upholding the highest standards of safety and security. To be successful in this position, the Loss Prevention Specialist must have:• At least one year of loss prevention or related experience• Experience navigating computer systems, such as POS and CCTV systems• Excellent communication and interpersonal skills• Excellent problem solving and decision-making skills• Ability to work independently and in a team setting• Flexibility to work a variety of shiftsIf you are driven to ensure the safety and security of customers and employees, while providing exceptional service, we want to hear from you!
Responsibilities:
• Monitor store activities to identify any suspicious behavior and prevent losses due to shrinkage and fraud • Use computer systems, such as POS and CCTV systems, to monitor activity and identify potential security risks • Respond quickly and appropriately to any security incidents, thefts, or other emergencies • Investigate security incidents and document findings • Maintain accurate records of all incidents • Develop and implement loss prevention strategies to ensure a safe and secure environment for customers and employees • Provide customer service regarding security policies and procedures • Ensure compliance with all applicable laws and regulations • Work closely with the store management team to develop and maintain effective loss prevention policies and procedures • Act as a liaison between the store and law enforcement agencies in order to ensure timely reporting and resolution of security incidents
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Detail-Oriented
Proficiency In Microsoft Office Applications
Knowledge Of Loss Prevention Principles And Techniques
Ability To Stand And Walk For Extended Periods Of Time
Ability To Lift And Carry Up To Pounds
Knowledge Of Store Layout And Merchandise Locations
Training
Reporting
Documenting
Monitoring
Observing
Analyzing
Updating
Investigating
Interacting
Patrolling
Interrogating
Confronting
Escorting
Probing
Confiscating
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Loss Prevention Specialist in Pflugerville, TX, USA is between $29,000 and $53,000.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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