
Food Service Representative
Are you passionate about food and customer service? Do you thrive in a fast-paced environment and enjoy working with a diverse team? If so, we have an exciting opportunity for you at H-E-B as a Food Service Representative. As a member of our team, you will have the opportunity to showcase your love for food by providing exceptional customer service and maintaining a clean and organized food service area. We are seeking a highly motivated and detail-oriented individual who is committed to delivering the best possible experience for our customers. If this sounds like you, we would love to have you join our team!
- Provide exceptional customer service by greeting and assisting customers with their food service needs.
- Maintain a clean and organized food service area, ensuring all equipment and surfaces are properly sanitized and stocked.
- Prepare and serve food items according to company standards and recipes.
- Follow all food safety and hygiene regulations to ensure the safety of our customers.
- Collaborate with team members to ensure efficient and timely service to customers.
- Demonstrate a strong knowledge of all food products and offerings to assist customers with their orders and provide recommendations.
- Handle cash and credit transactions accurately and efficiently.
- Maintain a positive and professional attitude towards customers and team members.
- Adhere to all company policies and procedures, including safety and security guidelines.
- Continuously strive to improve customer satisfaction and loyalty by actively seeking feedback and addressing any concerns or issues.
- Assist with the training and development of new team members.
- Take responsibility for the overall cleanliness and appearance of the food service area, including restocking and organizing supplies as needed.
- Stay up-to-date on new products and promotions to effectively communicate them to customers.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Adhere to all food service regulations and guidelines set by the company and government agencies.
Excellent Customer Service Skills: A Food Service Representative At H-E-B Must Possess Strong Communication And Interpersonal Skills To Effectively Interact With Customers And Provide Them With A Positive Experience.
Knowledge Of Food Safety And Hygiene: As A Representative Of H-E-B's Food Service Department, The Candidate Must Have A Thorough Understanding Of Food Safety Regulations And Best Practices To Ensure The Safety And Quality Of The Products Being Served.
Food Handling Experience: Previous Experience In A Food-Related Role, Such As A Server Or Line Cook, Is Preferred For This Position. This Shows That The Candidate Has Experience With Food Handling And Can Work Efficiently In A Fast-Paced Environment.
Cash Handling Skills: The Food Service Representative Will Be Responsible For Handling Cash And Credit Card Transactions, So The Candidate Must Have Basic Math Skills And Be Comfortable Handling Money.
Ability To Work Flexible Hours: H-E-B Is Open Seven Days A Week And Offers Both Day And Evening Shifts, So The Ideal Candidate Should Have Availability To Work A Variety Of Shifts, Including Weekends And Holidays. This Shows A Willingness To Be A Team Player And Adapt To A Dynamic Work Schedule.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Cash Handling
Food safety
Teamwork
Salesmanship
food preparation
Problem-Solving
Menu Knowledge
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Critical thinking
Teamwork
Adaptability
Empathy
According to JobzMall, the average salary range for a Food Service Representative in Waco, TX, USA is between $23,000 to $35,000 per year. This may vary depending on the specific company, experience level, and job duties. Some positions may also offer additional benefits such as health insurance, retirement plans, and bonuses.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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