Food Service Representative
Welcome to H-E-B! We are currently seeking a friendly and customer-oriented individual to join our team as a Food Service Representative. As a representative, you will have the opportunity to interact with our valued customers and provide exceptional service while working in our fast-paced and dynamic food service department. We are looking for someone who is passionate about food and dedicated to delivering an exceptional dining experience to our customers. If you have a positive attitude, strong communication skills, and a willingness to learn, we invite you to apply for this exciting opportunity at H-E-B.
- Greet and welcome customers to the food service department with a friendly and positive attitude.
- Provide exceptional customer service by listening to customers' needs and addressing any concerns or requests promptly.
- Demonstrate in-depth knowledge of the food service menu and products to assist customers with selecting items and making recommendations.
- Prepare and serve food and beverages according to company standards and customer preferences.
- Maintain a clean and organized work environment, including proper food handling and storage procedures.
- Operate cash registers to accurately process customer transactions and handle cash, credit, or debit payments.
- Collaborate with team members to ensure efficient and timely service during peak hours.
- Continuously learn about new products and promotions to effectively promote and upsell to customers.
- Follow all safety and sanitation guidelines to ensure the health and well-being of customers and fellow employees.
- Communicate customer feedback and suggestions to management to improve the overall dining experience.
- Attend training sessions and meetings to stay updated on company policies, procedures, and new products.
- Ensure compliance with all company policies and procedures, including dress code and punctuality.
- Maintain a positive and professional attitude while representing the company and its values to customers.
- Perform other duties as assigned by management to support the overall success of the food service department.
Customer Service Skills: A Food Service Representative At H-E-B Should Possess Excellent Customer Service Skills To Ensure A Positive And Satisfying Experience For Customers. This Includes Being Friendly, Attentive, And Able To Handle Complaints Or Issues Effectively.
Food Safety Knowledge: As A Representative Of The Food Service Department, It Is Important To Have A Strong Understanding Of Food Safety Regulations And Proper Handling Procedures To Maintain A Safe And Hygienic Environment.
Teamwork And Communication Skills: Working As Part Of A Team Is Essential In A Fast-Paced Environment Like A Grocery Store. The Ideal Candidate Should Be Able To Communicate Effectively With Coworkers, Managers, And Customers To Ensure Smooth Operations.
Time Management And Multitasking Abilities: Food Service Representatives At H-E-B Are Responsible For Handling Multiple Tasks At Once, Such As Taking Customer Orders, Preparing Food, And Maintaining A Clean Work Area. Strong Time Management And Multitasking Skills Are Crucial In This Role.
Flexibility And Adaptability: The Food Service Industry Can Be Unpredictable, And The Ideal Candidate Should Be Able To Adapt To Changing Situations And Work In A Fast-Paced Environment. Flexibility In Schedule And Duties May Also Be Required, So A Willingness To Learn And Take On New Tasks Is Important.
Communication
Time Management
Product knowledge
Multitasking
customer service
Cash Handling
Food safety
Teamwork
Salesmanship
Problem-Solving
Attention to
Menu Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Work ethic
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Food Service Representative in McKinney, TX, USA is $23,000-$32,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some Food Service Representatives may also receive bonuses or commissions based on sales performance.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.
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