Food Service Representative
Welcome to H-E-B, where we are committed to providing our customers with high-quality products and exceptional service. We are currently seeking a passionate and customer-oriented Food Service Representative to join our team. As a Food Service Representative, you will have the opportunity to interact with customers, prepare delicious food items, and create a memorable shopping experience. To excel in this role, we require individuals with strong communication skills, a positive attitude, and a willingness to go above and beyond for our customers. If you are a team player who is dedicated to providing exceptional service, we encourage you to apply for this rewarding position.
- Greet and welcome customers with a positive and friendly attitude.
- Assist customers with their food service needs, including answering questions, providing recommendations, and taking orders.
- Prepare and serve food items in a timely and efficient manner, following all food safety guidelines.
- Maintain a clean and organized work area, including food preparation and serving stations.
- Monitor and restock food items and supplies as needed.
- Ensure all food items are fresh, properly labeled, and within expiration dates.
- Handle all customer concerns and complaints promptly and professionally.
- Collaborate with team members to ensure a smooth and efficient operation.
- Continuously strive to exceed customer expectations and provide exceptional service.
- Keep up-to-date on product knowledge and promotions to effectively assist customers.
- Adhere to all company policies and procedures, including health and safety standards.
- Attend training and meetings as required to stay informed about company updates and product knowledge.
- Maintain a positive and professional demeanor at all times, creating a welcoming and enjoyable shopping experience for customers.
- Assist with other tasks and duties as assigned by management.
Experience In The Food Service Industry: The Ideal Candidate For A Food Service Representative Job At H-E-B Should Have Previous Experience Working In The Food Service Industry, Whether In A Restaurant, Catering Company, Or Food Retail Setting. This Experience Will Demonstrate A Strong Understanding Of Food Safety, Customer Service, And Food Preparation Techniques.
Excellent Communication Skills: A Food Service Representative At H-E-B Will Be Interacting With Customers, Colleagues, And Vendors On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential To Ensure Effective Communication And Maintain A Positive Relationship With All Parties.
Knowledge Of Food Safety And Sanitation Regulations: As A Food Retailer, H-E-B Prioritizes The Safety And Quality Of The Products They Sell. A Food Service Representative Should Have A Thorough Understanding Of Food Safety And Sanitation Regulations To Ensure The Proper Handling And Storage Of Food Products.
Strong Customer Service Skills: H-E-B Places A High Value On Exceptional Customer Service. A Food Service Representative Should Be Able To Provide Friendly And Efficient Service To Customers, Handle Customer Inquiries And Complaints Professionally, And Ensure Customer Satisfaction.
Ability To Work In A Fast-Paced Environment: Working In The Food Service Department At H-E-B Can Be Fast-Paced And Demanding, Especially During Peak Hours. A Food Service Representative Should Be Able To Work Well Under Pressure, Multitask, And Maintain A Positive Attitude To Ensure The Smooth Operation Of The Department.
Communication
Sales
Time Management
Product knowledge
Multitasking
customer service
Cash Handling
Food safety
Teamwork
food preparation
Problem-Solving
Menu Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Food Service Representative in Katy, TX, USA is between $20,000 and $30,000 per year. However, this can vary depending on factors such as experience, location, and specific job duties. Some employers may also offer additional benefits such as health insurance and retirement plans.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.
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