Customer Service Assistant

Welcome to H-E-B, a company dedicated to providing exceptional service and quality products to our customers. We are currently seeking a Customer Service Assistant to join our team and help us continue our mission of making our customers' shopping experience the best it can be. As a Customer Service Assistant, you will play a vital role in ensuring our customers receive the highest level of service, while also being a positive and friendly presence in our stores. To be successful in this role, we are looking for individuals who are customer-focused, detail-oriented, and have a passion for helping others. If this sounds like you, we would love to have you join our team at H-E-B!

1. Greet and welcome customers to the store with a positive and friendly attitude.
2. Provide exceptional customer service by actively listening to and addressing customer inquiries, concerns, and needs.
3. Assist customers with finding products, making recommendations, and providing product information.
4. Process customer transactions accurately and efficiently using the store's point-of-sale system.
5. Maintain a clean and organized store environment, including restocking shelves and ensuring product displays are well-stocked and visually appealing.
6. Communicate with team members and management to address any customer issues or concerns.
7. Stay up-to-date on product knowledge and promotions to provide accurate and helpful information to customers.
8. Assist in resolving customer complaints and escalate to management when necessary.
9. Collaborate with other departments to ensure smooth store operations and customer satisfaction.
10. Continuously strive to improve the customer experience by seeking out and implementing feedback and suggestions.
11. Adhere to company policies and procedures to ensure a safe and efficient work environment.
12. Maintain a positive and professional attitude towards customers and colleagues at all times.
13. Keep track of inventory levels and assist in restocking when needed.
14. Participate in team meetings and training sessions to improve customer service skills.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Customer Service Assistant in Waco, TX, USA is $25,000 - $40,000 per year. However, this can vary depending on the specific job duties, experience, and skills of the individual. Some positions may offer higher salaries or additional benefits. It is important to research the specific company and job offer to determine the exact salary range for a Customer Service Assistant in Waco, TX.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.