Customer Service Assistant

At H-E-B, we pride ourselves on providing exceptional customer service to our valued customers. As a Customer Service Assistant, you will play a vital role in creating a positive and enjoyable shopping experience for our guests. We are looking for candidates who are friendly, attentive, and dedicated to delivering top-notch service. If you have a passion for helping others and thrive in a fast-paced environment, we would love to have you join our team.

1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
2. Assist customers with finding products, answering questions, and resolving any issues or concerns they may have.
3. Handle customer inquiries and complaints in a professional and timely manner.
4. Maintain a clean, organized, and well-stocked store environment to ensure a pleasant shopping experience for customers.
5. Process transactions accurately and efficiently, including cash, credit, and gift card payments.
6. Collaborate with other team members to ensure smooth operations and provide support as needed.
7. Stay updated on current promotions and products to provide accurate information to customers.
8. Proactively seek out opportunities to go above and beyond for customers, such as offering additional assistance or recommending products.
9. Follow all company policies and procedures, including those related to customer service, safety, and hygiene.
10. Continuously strive to improve customer satisfaction and loyalty through exceptional service.
11. Maintain a positive and professional demeanor at all times, even in challenging situations.
12. Attend and actively participate in training and development sessions to improve customer service skills.
13. Utilize effective communication skills to build rapport and establish relationships with customers.
14. Maintain confidentiality of customer information and handle sensitive situations with discretion.
15. Perform other duties as assigned by store management.

According to JobzMall, the average salary range for a Customer Service Assistant in Conroe, TX, USA is between $29,000 and $34,000 per year. This range can vary depending on factors such as experience, education, and the specific employer. Additionally, some companies may offer additional benefits and bonuses as part of the compensation package.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.