Customer Service Assistant

At H-E-B, we value customer service as a cornerstone of our success and are looking for a Customer Service Assistant to join our team. We are seeking someone who is passionate about helping others and is driven to provide exceptional service for each and every customer.The ideal candidate for this position will have previous customer service experience, excellent communication and interpersonal skills, and be able to stay organized in a fast-paced environment. Our Customer Service Assistant must have the ability to remain positive and professional, while remaining flexible and adaptable to a variety of customer service situations.If you believe you possess the necessary qualifications and have the desire to be part of an exciting and rewarding organization, we want to hear from you!

Responsibilities: -Greet customers warmly, ascertain their needs, and provide exceptional customer service -Handle customer inquiries and provide solutions in a timely and professional manner -Identify potential customer issues and take appropriate corrective action -Perform customer service transactions, such as refunds, exchanges, and payments -Maintain accurate records of customer interactions -Train new customer service staff -Stay up-to-date on product information and updates -Develop and maintain a professional and friendly working relationship with customers -Ensure customer satisfaction by resolving any customer service issues promptly and efficiently

According to JobzMall, the average salary range for a Customer Service Assistant in Frisco, TX, USA is $31,000 to $50,000 per year. This salary range is based on the experience, qualifications, and skills of the applicant.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.