H-E-B

Customer Service Assistant

H-E-B

Richmond, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

H-E-B is looking for an enthusiastic Customer Service Assistant to ensure the highest level of customer satisfaction. You'll be the first point of contact for customers, providing exceptional service and creating a welcoming and inviting atmosphere for all. To be successful in this position, you must possess excellent communication skills, an upbeat and positive attitude, and a commitment to providing outstanding customer service. If you're passionate about people and providing exceptional customer service, we'd love to hear from you!

Responsibilities:

  1. Provide excellent customer service and create a welcoming and inviting atmosphere for all customers.
  2. Respond to customer inquiries in a timely and professional manner.
  3. Resolve customer complaints and provide relevant solutions.
  4. Ensure customer satisfaction by accommodating customer requests.
  5. Maintain knowledge of H-E-B products and services.
  6. Process customer transactions in an accurate and efficient manner.
  7. Maintain a clean and organized work area.
  8. Adhere to safety and security protocols.
  9. Assist in other customer service related tasks as needed.
Where is this job?
This job is located at Richmond, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Problem-Solving Skills

  • Ability To Multi-Task

  • Computer Proficiency

  • Strong Customer Service Orientation

  • Flexibility

  • Patience

  • Reliability

Required Skills
  • Communication

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Interpersonal

  • Accuracy

  • Courtesy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Richmond, TX, USA is between $19,000 and $34,000. This range is based on the salaries of people currently employed in this role and the market rate for the position in the area.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJuly 20th, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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