H-E-B is looking for an enthusiastic Customer Service Assistant to ensure the highest level of customer satisfaction. You'll be the first point of contact for customers, providing exceptional service and creating a welcoming and inviting atmosphere for all. To be successful in this position, you must possess excellent communication skills, an upbeat and positive attitude, and a commitment to providing outstanding customer service. If you're passionate about people and providing exceptional customer service, we'd love to hear from you!
Responsibilities:
- Provide excellent customer service and create a welcoming and inviting atmosphere for all customers.
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and provide relevant solutions.
- Ensure customer satisfaction by accommodating customer requests.
- Maintain knowledge of H-E-B products and services.
- Process customer transactions in an accurate and efficient manner.
- Maintain a clean and organized work area.
- Adhere to safety and security protocols.
- Assist in other customer service related tasks as needed.
Excellent Communication Skills
Problem-Solving Skills
Ability To Multi-Task
Computer Proficiency
Strong Customer Service Orientation
Flexibility
Patience
Reliability
Communication
Attention to detail
Negotiation
Conflict Resolution
Listening
Empathy
Organization
Patience
Problem-Solving
Adaptability
Multi-tasking
Professionalism
Interpersonal
Accuracy
Courtesy
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organizational skills
Creative Thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Service Assistant in Richmond, TX, USA is between $19,000 and $34,000. This range is based on the salaries of people currently employed in this role and the market rate for the position in the area.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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