H-E-B

Customer Service Assistant

H-E-B
Magnolia, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H-E-B, we are looking for a dedicated and passionate Customer Service Assistant who can bring their enthusiasm and expertise to our dynamic team. Our ideal candidate will have excellent communication and problem-solving skills and will be able to use their knowledge and customer service experience to provide exceptional service to our customers.If you are friendly, outgoing, and have a commitment to providing excellent service, then this role may be for you! We are looking for someone who is organized and detail-oriented, with the ability to multi-task in a fast-paced environment. The successful candidate should have a minimum of 6 months of customer service experience, and have a proven track record of providing quality customer service. In addition, they should have a good knowledge of computer systems and be able to effectively use technology to assist customers.

Responsibilities:

  1. Provide customers with exceptional service by addressing their inquiries and resolving any issues in a timely and professional manner.
  2. Demonstrate excellent communication and problem-solving skills to provide a positive customer experience.
  3. Remain organized and detail-oriented in a fast-paced environment while multitasking.
  4. Maintain a minimum of 6 months of customer service experience, with a proven track record of providing quality customer service.
  5. Utilize technology to effectively assist customers with their inquiries and requests.
  6. Uphold and cultivate a positive and welcoming atmosphere for customers.
Where is this job?
This job is located at Magnolia, TX, USA
Job Qualifications

  • Computer Literacy

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task

  • Good Communication Skills

  • Positive Attitude

  • Knowledge Of Customer Service Principles And Practices

  • Problem Solving Skills

  • Previous Experience In Customer Service

Required Skills

  • Scheduling

  • Listening

  • organizing

  • Assisting

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • communicating

  • Greeting

  • Answering

  • Resolving

  • Responding

  • Investigating

  • Interacting

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Magnolia, TX, USA is $26,086 - $30,844. However, this may vary depending on the company, the individual's experience and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJune 21st, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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