H-E-B

Customer Service Assistant

H-E-B

Bastrop, TX 78602, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H-E-B, we are looking for an enthusiastic and hardworking Customer Service Assistant to join our team. We believe that our customers’ needs are of the utmost importance, and as such, we are seeking an individual who is passionate about providing superior service. The ideal candidate will possess excellent communication skills, a friendly and personable demeanor, and a dedication to ensuring customer satisfaction. The following qualifications are required for the role: - High school diploma or GED- Minimum of 1 year of customer service or retail experience- Ability to work in a fast-paced environment- Excellent problem-solving and organizational skills- Willingness to learn and develop new skillsIf you believe you have what it takes to deliver exceptional customer service at H-E-B, we welcome you to apply!

Responsibilities:

  • Greet customers and ensure a friendly and professional demeanor at all times
  • Answer customer inquiries and provide assistance as needed
  • Process customer orders accurately and efficiently
  • Resolve customer complaints in a timely and professional manner
  • Ensure customer satisfaction by proactively addressing their needs
  • Maintain a clean and organized work area
  • Remain up-to-date on product knowledge and company policies
  • Follow all safety and security protocols
  • Assist with stocking shelves and maintaining inventory levels
  • Learn and develop new skills to improve customer service
Where is this job?
This job is located at Bastrop, TX 78602, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multi-Task

  • Computer Proficiency

  • Friendly Demeanor

  • Ability To Listen To Customer Needs

  • Knowledge Of Company Products And Services

  • Conflict Resolution Skills

  • Previous Experience In Customer Service

Required Skills
  • Communication

  • Product knowledge

  • Conflict Resolution

  • Listening

  • Teamwork

  • Empathy

  • Organization

  • Positive attitude

  • Patience

  • Efficiency

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Attention-To-Detail

  • Diplomacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Bastrop, TX 78602, USA is $30,000 - $35,000 per year.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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