Customer Service Assistant

Are you passionate about providing exceptional customer service and building relationships with customers? H-E-B is looking for a talented and enthusiastic Customer Service Assistant to join our team. We are looking for someone with strong customer service experience, excellent communication skills, and a positive attitude to ensure our customers have an amazing shopping experience. If you feel this position is a good fit for you, please read on to learn more about the qualifications and job responsibilities.

Qualifications:

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Proficient in basic computer skills

Job Responsibilities:

• Greet customers and offer assistance with their shopping needs
• Answer customer inquiries in a polite and timely manner
• Assist customers with their orders and provide product information
• Handle customer complaints in a professional manner
• Resolve customer issues and requests in an efficient and effective manner
• Process customer payments and returns
• Maintain accurate records of customer interactions and transactions
• Monitor customer feedback and provide feedback to the management team
• Upsell products and services when appropriate

According to JobzMall, the average salary range for a Customer Service Assistant in Pflugerville, TX, USA is between $30,000 and $36,000 per year. The salary range can vary depending on factors such as experience, job responsibilities, company size, and location.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.