H-E-B

Customer Service Assistant

H-E-B
Georgetown, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H-E-B, we are looking for an enthusiastic and passionate Customer Service Assistant to join our team. Our ideal candidate is someone who is eager to provide excellent customer service, is organized and detail-oriented, and has an upbeat and welcoming personality. Our Customer Service Assistant must have a minimum of 1 year of customer service experience, a high school diploma or equivalent, and a strong grasp of basic math. In addition, the successful candidate must be able to think critically and quickly in order to solve customer issues. If you have the necessary qualifications and are excited to join a dynamic team, we would love to hear from you.

Responsibilities:

  1. Provide excellent customer service to all customers.
  2. Build relationships with customers and ensure customer satisfaction.
  3. Resolve customer complaints and inquiries in a timely and professional manner.
  4. Maintain a positive and friendly attitude at all times.
  5. Monitor customer service trends and suggest improvements.
  6. Ensure adherence to customer service policies and procedures.
  7. Track customer feedback and provide reports to management.
  8. Utilize basic math skills to complete customer transactions.
  9. Stay up-to-date with product and service information.
  10. Process customer orders and returns accurately and efficiently.
Where is this job?
This job is located at Georgetown, TX, USA
Job Qualifications

  • Organizational Skills

  • Excellent Communication Skills

  • Problem-Solving Skills

  • Attention To Detail

  • Strong Customer Service Orientation

  • Knowledge Of Store Policies And Procedures

  • The Ability To Work In A Fast-Paced Environment

  • Proficiency In Microsoft Office Programs

Required Skills

  • Communication

  • Negotiation

  • Listening

  • organizing

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • Analyzing

  • Attention-To-Detail

  • Resolving

  • Estimating

  • Conflict-Management

Soft Skills

  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Georgetown, TX, USA is from $25,000 to $40,000 per year. This range can vary depending on experience and qualifications.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJune 21st, 2025
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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